Would you mention a large delivery?

From the moment they step through the door your bookings become guests, and their experiences determine whether they ever come back.
Bunny
Posts: 3387
Joined: Wed Oct 16, 2013 8:48 pm
Location: South of England

Post by Bunny »

Thanks all. I verbally advised guests yesterday upon arrival and reassured them that the disruption would be short lived. They just smiled and said "oh that's fine". Phew.
Bunny
Posts: 3387
Joined: Wed Oct 16, 2013 8:48 pm
Location: South of England

Post by Bunny »

Doh, best laid plans..... My delivery has been cancelled for tomorrow due to manufacturing delays and is now not coming until next week. So, I've now got to advise another week's guests as well. I just hope they are just as understanding. I've let my current guests know that it has been cancelled and they thanked me for considering them. So it just goes to show - we collectively did the right thing! :D
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