Favourite complaint?

From the moment they step through the door your bookings become guests, and their experiences determine whether they ever come back.
stork
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Favourite complaint?

Post by stork »

Some complaints just make you smile!

Our best was "the sand in the sandbox is too fine - it sticks to our child!"

What do you answer? "let him play in the gravel"?
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Fifi
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Post by Fifi »

"The soil in the garden is too dirty" - so tell your hideous brats to get out of the flowerbeds, stop uprooting my plants and go and play in the sandpit/with the swing or trampoline or read a book :evil:
People who arrive after 10pm, shouldn't expect a hug.....
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cottageguru
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Post by cottageguru »

We had a guest call to tell us they had left their cottage because their baby had been bitten by a mosquito, and we had not warned them this was a risk of renting a cottage in Ontario. They wanted a full refund for the week.
Heather

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La Chouette
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Post by La Chouette »

Our first ever guests (nearly 7 years ago), 'senior' bikers, left after one night after they'd realised that the country roads to our place in rural France were unlit and there was gravel on the road!

What amused us was that they moved to Limoges and had an even longer ride to the accommodation on unlit roads!
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Marks
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Post by Marks »

"The sea was too salty" - I kid you not :lol:
Some guests just need a sympathetic pat. On the head. With a hammer.
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Topcat
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Post by Topcat »

"You didn't tell us they had thunderstorms in Spain. And you should have told us that, should there be a thunderstorm, the tv reception might be affected."
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Hells Bells
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Post by Hells Bells »

"We have had a lovely week but it was too cold and too snowy" Ski resort in January........................ :roll:
Annew
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Post by Annew »

"we had a great stay, but the farm was too muddy for our children" - the children were aged 11 and 13!!
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salmoncottage
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Post by salmoncottage »

"My car was covered in sand in the morning, why didnt you tell us we were so close to the sea"?

Couldn't believe this comment in our guest book when we read it!
'Oh, I do like to be beside the seaside'
Marks
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Post by Marks »

salmoncottage wrote:"My car was covered in sand in the morning, why didnt you tell us we were so close to the sea"?

Couldn't believe this comment in our guest book when we read it!
Unfortunately this is the way of the world. Everyone else's fault except their own.
Some guests just need a sympathetic pat. On the head. With a hammer.
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Tizfata
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Post by Tizfata »

salmoncottage wrote:"My car was covered in sand in the morning, why didnt you tell us we were so close to the sea"?
Were they blindfolded when they booked with you? :lol:
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Margaret
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Post by Margaret »

'Too much snow' - from Canadians in November, when our website gives month by month weather including the statement that 'November is when the snow arrives' - guest response to that was 'there is too much information on your website'.
e-richard
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Post by e-richard »

This may well have been written tongue-in-cheek, as it was part of a glowing review:

"You told us about the steep hill down to the beach, but not the steep hill back home"
** Richard
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Giddy Goat
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Post by Giddy Goat »

:lol: That's cute Richard!
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Big Sis..
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Post by Big Sis.. »

http://www.telegraph.co.uk/travel/pictu ... akers.html

''20 ridiculous complaints made by holidaymakers''
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