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Call to action button?

Posted: Fri Apr 08, 2016 11:06 am
by kg1
Please could someone please explain to me what the 'call to action' button is a FB business page. I am having problems with the 'Contact Us' test button not working (says server not found) & there is a Call to Action option but I don't want to do it if it will irritate all the kind people who have Liked my page.

Posted: Fri Apr 08, 2016 12:12 pm
by tavi
if you click the drop-down arrow you can choose (edit call to action) what you want it to say - I chose contact us and linked it to my website.

There's also learn more - which you can also link to your website?

I didn't want book now as too in yerface.

hth.

p.s. the test button prob doesn't work because you haven't yet linked it to your website - go to Edit call to action first.

Posted: Fri Apr 08, 2016 1:28 pm
by roxytoo
i think I clicked that and didn't realise that when someone else clicked it I would get charged..............cost me £20 before I realised!

Posted: Fri Apr 08, 2016 3:18 pm
by anya752000
I have it as book now and it links to my prices and availability page.

Posted: Fri Apr 08, 2016 4:09 pm
by Bunny
roxytoo wrote:i think I clicked that and didn't realise that when someone else clicked it I would get charged..............cost me £20 before I realised!
:shock: :o

Are you sure. I've got the call to action button on my FB page. I'll be removing it quick if that's the case!

Posted: Fri Apr 08, 2016 4:13 pm
by roxytoo
If it asks you to promote the call to action and you click it then yes, I got charged!

Posted: Fri Apr 08, 2016 5:18 pm
by kg1
Now I'm scared to do it!

Posted: Fri Apr 08, 2016 5:50 pm
by Bunny
'Promote the call to action' is in my drop down list, but luckily I've not clicked on it. What happens if you do? In what way is it promoted, just out of interest? Presumably only the page owner can click on 'promote'? :?

Posted: Fri Apr 08, 2016 7:11 pm
by Nemo
Anything that uses the words promote or boost will cost you money on facebook. Just implementing the call to action button is free. Use whichever one suits you best (book now, contact us etc) and then choose which url on your website you link it to.

Posted: Sat Apr 09, 2016 10:01 am
by kg1
Nemo wrote:Anything that uses the words promote or boost will cost you money on facebook. Just implementing the call to action button is free. Use whichever one suits you best (book now, contact us etc) and then choose which url on your website you link it to.
Thanks Nemo - will leave alone.

Posted: Sat Apr 09, 2016 10:22 am
by kg1
Re my original post - I am having trouble with the Contact Us button on my FB page - get this message

The connection to the server was reset while the page was loading.

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the web site owners to inform them of this problem.

Learn more…

Report errors like this to help Mozilla identify and block malicious
sites

I use Mozilla firefox & the FB page is


https://www.facebook.com/newforestselfcateringcottage/

Any help gratefully received!!

Posted: Sat Apr 09, 2016 10:15 pm
by Nemo
It's a PMP website isn't it? I'd start with them and see if they can shed any light. I'm on my phone and it doesn't work for me either. There's something about the link that FB doesn't like I assume.

Posted: Tue May 03, 2016 10:32 am
by booboo
Bunny wrote:
roxytoo wrote:i think I clicked that and didn't realise that when someone else clicked it I would get charged..............cost me £20 before I realised!
:shock: :o

Are you sure. I've got the call to action button on my FB page. I'll be removing it quick if that's the case!
sorry i don't understand.. who is charging who? i have "book now" which directs it to my website.

Posted: Tue May 03, 2016 6:16 pm
by Nemo
booboo wrote:sorry i don't understand.. who is charging who? i have "book now" which directs it to my website.
The call to action button itself is free, but if you click on a facebook message saying PROMOTE or BOOST this button or similar wording, then you have fallen into the trap of paid advertising.

Posted: Tue May 03, 2016 10:39 pm
by booboo
Ahhh Thank you Nemo. I understand.