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Guests complain re fleas and expects mo˝ey back
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rosebud



Joined: 14 Mar 2012
Posts: 490
Location: Steyning, West Sussex

PostPosted: Fri Apr 22, 2016 9:05 am    Post subject: Reply with quote

Many thanks again for the reassuring feedback...

Fortunately I have heard nothing more from the complaining guest.....

My housekeeper called round to check the next guests were okay - they said everything was fine and wrote:

'Immaculate cottage - a joy to stay here" in my guest book.

Just in case, my housekeeper used a flea spray round the skirting boards and emptied the vacuum cleaner bag before and after cleaning!
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SteveG



Joined: 04 Sep 2016
Posts: 9
Location: South Devon

PostPosted: Wed Sep 07, 2016 3:04 pm    Post subject: Reply with quote

Hi everyone. Thank you for your support and messages of help.

She is now calling us by phone, leaving messages telling it is a flea infested place. I have not replied yet as waiting for pest control to give us their verdict. She now claims also the iron was leaking and a threat to their life.!!!! Where will this end. They spent a full week all but 12 hours and going from strength to strength. Also cliams there was an half eaten sausage in the garden which was a health hazard.

Seasides have seagulls, which are pests too. Still waiting for that to come up.

Stress now is bad, but realise she is playing a game and we can rise above it I'm sure.

Thank you again for your support and advice
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annedab



Joined: 18 Oct 2005
Posts: 752
Location: Midi Pyrenees

PostPosted: Wed Sep 07, 2016 3:25 pm    Post subject: Reply with quote

Steve, you have posted this in the "old" thread so you might want to copy and paste it to the one that you started recently. Good luck - keep your nerve!

Edited to say oops - just realised that you already have!!
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Regards

Anne

If there's no such thing as co-incidence, then why is there a word for it?
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