Oh help...what do I do!
Posted: Thu Aug 25, 2016 8:24 am
Second post, more advice needed if I'm not getting on everyone's nerves. (I promise this is not my normal style and that I intend responding to other people's posts and not just being a parasite allllll the time!).
I am such an idiot. Rookie mistake...
I advertise through Airbnb, and had an enquiry from a new member from the USA who wanted to stay. There would be two guests. I pre-approved him, and his money was paid (being held by Airbnb at the moment as per normal policy). He arrives in the first week of October for 8 nights.
I wish I had followed my gut that something was amiss with this one, but stupid me...
So this guest has a photo on his profile which looked like it came straight from men's fashion catalogue. I thought that was strange, so I googled the guest's name and find he is apparently a model registered with a modelling agency in the USA. The website shows this agency website is the same as his home location listed on his Airbnb profile so I thought he was an authentic guest and accepted the booking.
After I accept his reservation, he asks whether there are any shared facilities as he believes some other adverts are "misleading". I confirmed that he will have full exclusive use of the Cottage.
Then he asks whether the TV has a HTMI cable, which I confirm it does. Husband who works in IT guessed perhaps this guest wanted to hook his laptop up to the TV to watch movies or work on a bigger screen.
So last night whilst reading the Lay My Hat thread about how to identify potential scammers, I started thinking about this guest again. I took his mobile number and inserted it into google and the search results show this mobile number is linked to loads of porn websites for a female porn star. Her name kept coming up again and again.
I wonder if this is the second guest.
So now I am worried (in light of his other questions) that the guest is coming to the Cottage with the intention of filming some dodgy movies, or other adult entertaining in the Cottage.
I thought I might be able to get out of it by cancelling the booking and telling the guest that I had accidentally double booked, but upon researching this further Airbnb say in their advice articles that I will lose my Superhost status for a year, and that my advert will be marked with a notice informing guests that I cancelled a previous guest.
This issue does not seem to fall under the 'extenuating circumstances policy' either.
I am a bit stuck as to what to do. Maybe I need to chill out a bit, and open my mind, and let him crack on with his holiday, and hope there isn't too much of a clean up job.
Our internet policy in the Cottage states we will not tolerate use of the internet to access porn etc, but I don't think that will help me at this stage.
Any suggestions as to actions I should take would be greatly appreciated.
This week has been rubbish with guests. Why are we doing this again?!
I am such an idiot. Rookie mistake...
I advertise through Airbnb, and had an enquiry from a new member from the USA who wanted to stay. There would be two guests. I pre-approved him, and his money was paid (being held by Airbnb at the moment as per normal policy). He arrives in the first week of October for 8 nights.
I wish I had followed my gut that something was amiss with this one, but stupid me...
So this guest has a photo on his profile which looked like it came straight from men's fashion catalogue. I thought that was strange, so I googled the guest's name and find he is apparently a model registered with a modelling agency in the USA. The website shows this agency website is the same as his home location listed on his Airbnb profile so I thought he was an authentic guest and accepted the booking.
After I accept his reservation, he asks whether there are any shared facilities as he believes some other adverts are "misleading". I confirmed that he will have full exclusive use of the Cottage.
Then he asks whether the TV has a HTMI cable, which I confirm it does. Husband who works in IT guessed perhaps this guest wanted to hook his laptop up to the TV to watch movies or work on a bigger screen.
So last night whilst reading the Lay My Hat thread about how to identify potential scammers, I started thinking about this guest again. I took his mobile number and inserted it into google and the search results show this mobile number is linked to loads of porn websites for a female porn star. Her name kept coming up again and again.
I wonder if this is the second guest.
So now I am worried (in light of his other questions) that the guest is coming to the Cottage with the intention of filming some dodgy movies, or other adult entertaining in the Cottage.
I thought I might be able to get out of it by cancelling the booking and telling the guest that I had accidentally double booked, but upon researching this further Airbnb say in their advice articles that I will lose my Superhost status for a year, and that my advert will be marked with a notice informing guests that I cancelled a previous guest.
This issue does not seem to fall under the 'extenuating circumstances policy' either.
I am a bit stuck as to what to do. Maybe I need to chill out a bit, and open my mind, and let him crack on with his holiday, and hope there isn't too much of a clean up job.
Our internet policy in the Cottage states we will not tolerate use of the internet to access porn etc, but I don't think that will help me at this stage.
Any suggestions as to actions I should take would be greatly appreciated.
This week has been rubbish with guests. Why are we doing this again?!