complaint

From the moment they step through the door your bookings become guests, and their experiences determine whether they ever come back.
rebecca278
Posts: 9
Joined: Fri Nov 20, 2015 2:18 pm
Location: Ammanford

complaint

Post by rebecca278 »

Just had a complaint off a customer because the birds sit on the window sills early in the morning, am I really supposed to take this seriously we are in rural Wales ! :lol: :lol:
New holiday let owner and terrified
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joddle
Posts: 766
Joined: Mon Feb 22, 2010 11:56 am
Location: Valencia

Re: complaint

Post by joddle »

rebecca278 wrote:Just had a complaint off a customer because the birds sit on the window sills early in the morning, am I really supposed to take this seriously we are in rural Wales ! :lol: :lol:
If it goes to a review then people will see for themselves how stupid it is - it can only reflect well on your property as most people who want rural accommodation would normally welcome such an experience. A simple comment added by yourself about you being rural is all you need say - their own words will show others how silly it is.
I don't profess to own anything here apart from my own opinion.
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