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OD Free Cancellation for renters?
Posted: Sat Aug 05, 2017 7:26 pm
by cleanforum
Checking my listing today I noticed;
Free Cancellation until 08/05/2018
Announced at the top. I must have been asleep for a while because I don t think I ever noticed that before.
What is the meaning and is it an option one can choose??
I have commission listings.
Posted: Tue Aug 08, 2017 6:28 pm
by cleanforum
Still puzzling over this.
The "Free Cancellation" offered to guest(as show on the listing toaday) up until 08/05/2018
Is that the 8th of May 2018 in old money?
I just took a three week booking for next August with OD I hope they can not just walk away a few days before their rental..
Posted: Tue Aug 08, 2017 6:41 pm
by Nigel Goodwin
cleanforum wrote:
Is that the 8th of May 2018 in old money?
Might be 5th of August, in US money.
Posted: Tue Aug 08, 2017 7:28 pm
by FelicityA
You should have an option to choose your cancellation policy in your listing? On VRBO none of them fit my criteria so I just put "no refund" and explain in the text that this is not strictly true (although I am Mrs Very Strict!).
Posted: Wed Aug 09, 2017 6:28 am
by cleanforum
Yes there is an option. I have it set for sixty days before rental. Thats why I find the date stated for free cancellation on the rental puzzling.
Posted: Wed Aug 09, 2017 6:52 am
by Dusty
Have you tried calling OD for clarification, you can then express your distress/disgust with them playing fast and loose with your money!