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apexblue



Joined: 10 Sep 2008
Posts: 2072
Location: UK

PostPosted: Fri Sep 22, 2017 8:53 am    Post subject: Copyright Reply with quote

A message from our internet provider to say current guests downloaded a film illegally due to copyright.

What can be done and who is responsible if taken further?
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akwe-xavante



Joined: 01 Jul 2015
Posts: 210
Location: Hornsea

PostPosted: Fri Sep 22, 2017 12:07 pm    Post subject: Reply with quote

You are (The account holder) of the contract you have with your ISP.

Doesn't matter who connects to the internet via the account holders service, the account holder is firstly responsible.

Saying "It wasn't me" won't be enough if taken to court, you'll have to prove it wasn't you and provide evidence to prove who it was. Saying it was Mr & Mrs Smith between the dates Blah and Blah won't be enough either unless you can prove that the wireless password is religiously changed every changeover perhaps.

Purchase a decent router and block P2P applications and illegal streaming sites etc etc to prevent it from happening in the first place.

It might be tempted to send the guests a copy of your letter!

Wouldn't worry though I've seen several of these letters over the years showed to me by customers. They'll only prosecute you if the problem continues. "If you continue to download illegal stuff"

If you buy a decent router and ditch the freebee you were given from your ISP you can configure it to block allsorts of things that could come back and bite you.

Others may disagree but I'd send the guests a letter and a copy of the letter you received from your ISP and tell them that you have passed on there names and address to your ISP and also say that you'll help the police as far as possible blah blah. A pointless exercise passing there name and address onto your ISP and it won't help you either but it may very well deter them from ding it again next time, perhaps.
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apexblue



Joined: 10 Sep 2008
Posts: 2072
Location: UK

PostPosted: Sat Sep 23, 2017 11:18 am    Post subject: Reply with quote

Very helpful. Thanks.
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Zingara



Joined: 09 Apr 2013
Posts: 584
Location: Antibes, PACA

PostPosted: Sat Sep 23, 2017 11:33 am    Post subject: Reply with quote

As a deterrent , I have this in my T+Cs:

"If illegal downloads are tracked to the studio ip address, we will be obliged to supply the contact details of the relevant occupant to the relevant authorities"
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whirlybird



Joined: 01 Oct 2014
Posts: 29

PostPosted: Sat Sep 23, 2017 6:32 pm    Post subject: Reply with quote

Hi

Same as zingara here, we have it in our terms of using the Internet which they have to agree to before being allowed onto our wifi server.
We let them know their IP address is logged, each cottage has their own router.
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