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  Topic: holidayLettings / TripAdvisor calendar import bug
AngloDutch

Replies: 4
Views: 1413

PostForum: 
Rental listing sites
   Posted: Sun May 31, 2020 1:55 pm   Subject: holidayLettings / TripAdvisor calendar import bug
Ben, thanks for posting this.

We had a booking request through TA on 27/05 which we had to decline as the dates in the first week of August were already booked.

When we went to check what was go ...
  Topic: Coronavirus, guests, cleaners, ...
AngloDutch

Replies: 6
Views: 1625

PostForum: 
Managing your property
   Posted: Tue Mar 10, 2020 11:48 am   Subject: Coronavirus, guests, cleaners, ...
I believe that the fear of coming to Europe and catching COVID-19 has now begun among our guests with bookings for 2020.

We were due a balance payment last week from guests from Canada who have sta ...
  Topic: Booking.com - guest not answering our messages
AngloDutch

Replies: 7
Views: 2226

PostForum: 
Rental listing sites
   Posted: Mon Mar 09, 2020 5:40 pm   Subject: Booking.com - guest not answering our messages
I had the same experience. The B.com descriptive text made no sense and led with 'Featuring a dvd player'! When I phoned, they just told me to take out the dvd from amenities. I mean who goes to south ...
  Topic: Booking.com - guest not answering our messages
AngloDutch

Replies: 7
Views: 2226

PostForum: 
Rental listing sites
   Posted: Fri Mar 06, 2020 9:17 am   Subject: Booking.com - guest not answering our messages
I'm starting to wonder if there's something weird going on with b.com this year.

You're not the only one.

We now have noticed that the auto-generation of our property description (which is take ...
  Topic: How would you handle this situation?
AngloDutch

Replies: 16
Views: 5635

PostForum: 
Managing your guests
   Posted: Thu Oct 17, 2019 1:53 pm   Subject: How would you handle this situation?
I have just received a statement from the guests – here in translation:

‘While present at the café we were invited to a party in a barn. We decided not to go and left to go back to the accommodatio ...
  Topic: How would you handle this situation?
AngloDutch

Replies: 16
Views: 5635

PostForum: 
Managing your guests
   Posted: Wed Oct 16, 2019 4:47 am   Subject: How would you handle this situation?
never answered the question. do you live on site?

Yes, we do. But it seems that the guests chose not to disturb us in the middle of the night, and as I said, we did not hear any of the commotion go ...
  Topic: How would you handle this situation?
AngloDutch

Replies: 16
Views: 5635

PostForum: 
Managing your guests
   Posted: Tue Oct 15, 2019 9:40 am   Subject: How would you handle this situation?
Thanks everyone for the advice.

We are now almost 100% sure who the three boys are. One of them admitted to the guests that he used to be in one of our daughter's class. Seeing as these guys are ag ...
  Topic: How would you handle this situation?
AngloDutch

Replies: 16
Views: 5635

PostForum: 
Managing your guests
   Posted: Mon Oct 14, 2019 6:24 pm   Subject: How would you handle this situation?
Well, after a disappointing 2-week holiday in Spain and a subsequent DVT in my leg after 2 days traveling in the car which lead to a Pulmonary Embolism from which I am still recovering, (see my post i ...
  Topic: Homeaway - Terms & Conditions Update
AngloDutch

Replies: 5
Views: 1774

PostForum: 
Rental listing sites
   Posted: Fri Oct 11, 2019 5:14 am   Subject: Homeaway - Terms & Conditions Update
Andrew, thanks for uncovering that. I had begun to think that Expedia were attempting to control the timing/levels of last minute discounts, or something similar!
  Topic: Homeaway - Terms & Conditions Update
AngloDutch

Replies: 5
Views: 1774

PostForum: 
Rental listing sites
   Posted: Thu Oct 10, 2019 10:01 am   Subject: Homeaway - Terms & Conditions Update
......



Please include in the Notice:



Identification of the Trademark claimed to have been infringed.

Identification of the Site or listings on which the Trademark is allegedl ...
  Topic: Homeaway - Terms & Conditions Update
AngloDutch

Replies: 5
Views: 1774

PostForum: 
Rental listing sites
   Posted: Thu Oct 10, 2019 9:57 am   Subject: Homeaway - Terms & Conditions Update
Here are the new HA T&Cs in full, valid from 1st November.

If anyone can spot something mentioning about what HA means about discount guidance compliance, please can you highlight (I couldn't ...
  Topic: Homeaway - Terms & Conditions Update
AngloDutch

Replies: 5
Views: 1774

PostForum: 
Rental listing sites
   Posted: Thu Oct 10, 2019 9:54 am   Subject: Homeaway - Terms & Conditions Update
Just received the following authenticated email from Homeaway this morning:



Terms and conditions update


We value your partnership and are happy to inform you of the following updates to ...
  Topic: How not to run a holiday home
AngloDutch

Replies: 8
Views: 1069

PostForum: The Cafe   Posted: Wed Sep 25, 2019 1:32 pm   Subject: How not to run a holiday home
@all.

Thanks everyone for your concern. I am glad our high season is ending and we are only getting weekend bookings now. If gives us four days to do the changeover which we manage, although there ...
  Topic: How not to run a holiday home
AngloDutch

Replies: 8
Views: 1069

PostForum: The Cafe   Posted: Wed Sep 25, 2019 6:29 am   Subject: How not to run a holiday home
Sorry to read you had such a terrible holiday with an owner who seemingly didn't give a damn. Is there nowhere you can write an equally terrible review? I don't suppose AB&B because you booked dir ...
  Topic: How not to run a holiday home
AngloDutch

Replies: 8
Views: 1069

PostForum: The Cafe   Posted: Tue Sep 24, 2019 7:05 pm   Subject: How not to run a holiday home
We rented a villa in Spain (on the borders of Castile-La Mancha and Murcia) this year for our summer holiday.

Originally found on ABB, we Googled the photos and came across another site where the o ...
 
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