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  Topic: Wood floor damage - advice needed please
COYS

Replies: 8
Views: 4195

PostForum: 
Managing your guests
   Posted: Fri Mar 27, 2020 12:00 pm   Subject: Wood floor damage - advice needed please
Two options.
1. A pro floor sander, which means emptying the affected room(s) a lot of sweat, noise & dust & then refinishing. Solid timber could probably take out 1-1.5mm surface damage. Ven ...
  Topic: Broken equipment
COYS

Replies: 13
Views: 1867

PostForum: 
Managing your property
   Posted: Mon Sep 16, 2019 9:09 am   Subject: Broken equipment
£100 Shocked

+1
If folk in these parts shelled out £100 after each power cut or breaker trip they'd end up owing the guests money at the end of their stay!
The tea & toast was more than suff ...
  Topic: How long should grouting last?
COYS

Replies: 2
Views: 854

PostForum: Managing your garden and pool   Posted: Thu Sep 05, 2019 4:35 pm   Subject: How long should grouting last?
Much depends on how well the old grout was removed & cleaned back before regrouting. A full rakeout will last far longer than a cosmetic top up. Better still if you use full depth epoxy grout.
To ...
  Topic: Cleaners! We are at breaking point - advice needed please
COYS

Replies: 12
Views: 3099

PostForum: 
Managing your property
   Posted: Fri Apr 19, 2019 8:48 pm   Subject: Cleaners! We are at breaking point - advice needed please
If they aren't up to your required standard, cut your losses & look elsewhere.
I'm sure many if not most of us (overseas) have faced a similar dilemma, several times over in our case & it is ...
  Topic: Marketing has changed so much...and then I found this...
COYS

Replies: 11
Views: 3262

PostForum: Bookings   Posted: Thu Jan 17, 2019 9:17 am   Subject: Marketing has changed so much...and then I found this...
+1 gb

Can't blame the OP for trying though? I know it's against the general etiquette but there are numerous posts advocating (albeit far less costly) social media/marketing tutorials, guides, webi ...
  Topic: How Do You Attract European Guests to UK?
COYS

Replies: 8
Views: 1205

PostForum: 
Rental listing sites
   Posted: Fri Dec 28, 2018 2:59 pm   Subject: How Do You Attract European Guests to UK?
As casasantoestevo points out above, visa requirements are pretty widespread outside of EU, & nothing new or particularly prohibitive for the vast majority of law abiding citizens. It certainly sh ...
  Topic: How Do You Attract European Guests to UK?
COYS

Replies: 8
Views: 1205

PostForum: 
Rental listing sites
   Posted: Fri Dec 28, 2018 7:53 am   Subject: How Do You Attract European Guests to UK?
I think this year it will be difficult to attract European guests.

The uncertainty over Brexit will deter many until it becomes clearer as to what it will mean for travel to and from the UK.

W ...
  Topic: Guest booked for 4 adults over Xmas, but 6 turned up!
COYS

Replies: 15
Views: 6468

PostForum: 
Managing your guests
   Posted: Fri Dec 28, 2018 7:41 am   Subject: Guest booked for 4 adults over Xmas, but 6 turned up!
My sympathies. I have to say I would have been a bit miffed. It's not the money; it's the deceit.

Miffed & more AndrewH. Agreed, the nominal cash is irrelevant but you can't just have guests do ...
  Topic: New review - from someone who hasn't stayed here
COYS

Replies: 3
Views: 2766

PostForum: 
Managing your guests
   Posted: Thu Dec 13, 2018 7:07 am   Subject: New review - from someone who hasn't stayed here
Of the 10 or so 'reviews' & ratings that have found their way on to our GMB listing over 75% are or have been fictitious - i.e they are from mysterious posters who have never stayed with us. I did ...
  Topic: security
COYS

Replies: 11
Views: 1928

PostForum: 
Managing your property
   Posted: Fri Dec 07, 2018 6:33 pm   Subject: security
Decent locks.
An alarm.
Security lighting.
Active (when vacant) cameras with warning signage.
None of the above are as expensive as an actual burglary is likely to be, should reduce your insurance ...
  Topic: Early / late departures
COYS

Replies: 8
Views: 4537

PostForum: 
Handling rental enquiries
   Posted: Sun Nov 18, 2018 3:39 pm   Subject: Early / late departures
Run!!!!!

+1
  Topic: Welcome packs
COYS

Replies: 39
Views: 6566

PostForum: 
Managing your property
   Posted: Sun Sep 30, 2018 6:21 am   Subject: Welcome packs
Agreed greenbarn. No surprises, no problem.
But as (yet another) side issue let's not pretend that when we do provide all of the requisite products, tools etc. our guests routinely choose to use them ...
  Topic: 1 Star Review on HomeAway. Help!!
COYS

Replies: 24
Views: 4533

PostForum: 
Rental listing sites
   Posted: Fri Sep 28, 2018 6:30 am   Subject: 1 Star Review on HomeAway. Help!!
Ouch! We all get one of ‘em sooner or later.
As above, make your response formal & courteous & most people will see right through what appears to be a simple refund grab. Re: air con, simply ...
  Topic: Welcome packs
COYS

Replies: 39
Views: 6566

PostForum: 
Managing your property
   Posted: Thu Sep 27, 2018 12:05 pm   Subject: Welcome packs
Indeed, & that is at your sole discretion & preference SPJ. To each their own & I have long since given up expecting much in the way of household responsibility from holidaymakers. For man ...
  Topic: Welcome packs
COYS

Replies: 39
Views: 6566

PostForum: 
Managing your property
   Posted: Thu Sep 27, 2018 9:04 am   Subject: Welcome packs

But a 'welcome pack' was offered (in advance) as an optional extra. If not taken up I personally wouldn't 'expect' anything left for me in self catering accommodation.


The point is that some pe ...
 
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