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  Topic: how did it go?
gardenboy

Replies: 7
Views: 552

PostForum: Spain   Posted: Sat Sep 05, 2020 10:31 am   Subject: how did it go?
I did ok as cut my min stay to 2 nights, and increased my cleaning fee.

It's a villa with private pool so q safe, also once I started taking ha bookings I fitted their algorithm so got more.

T ...
  Topic: Over Occupancy, the Damage Deposit and HomeAway...
gardenboy

Replies: 30
Views: 1628

PostForum: 
Rental listing sites
   Posted: Mon Aug 03, 2020 7:01 pm   Subject: Over Occupancy, the Damage Deposit and HomeAway...
I am actually staying in my rental villa this summer as only letting my regulars in. At weekends some of the villas turn into party houses, sorry I don't want to alarm anyone, but realistically how i ...
  Topic: Quarantine for returning Brits
gardenboy

Replies: 22
Views: 1516

PostForum: Spain   Posted: Mon Jul 27, 2020 8:43 pm   Subject: Quarantine for returning Brits
Ok thanks German actually, part of party is coming from another country and having to quarantine.

It's a spanish villa so I can provide the service so not a frustrated contract, so i do not have to ...
  Topic: Quarantine for returning Brits
gardenboy

Replies: 22
Views: 1516

PostForum: Spain   Posted: Mon Jul 27, 2020 6:53 pm   Subject: Quarantine for returning Brits
Are you refunding in full where you can provide the rental accom but the guest has to quarantine on return? Or offering a credit towards future holidays.

I have a late but fully paid up cancellati ...
  Topic: HomeAway not making payouts
gardenboy

Replies: 12
Views: 1010

PostForum: 
Rental listing sites
   Posted: Mon Jul 27, 2020 6:45 pm   Subject: HomeAway not making payouts
Terrible business I just use ha as a window to the world. Incidentally did anyone get an email last week with update to their terms saying that if you get binned off ha, I assume by taking private boo ...
  Topic: Comunidad Valenciana - new face mask rule
gardenboy

Replies: 2
Views: 747

PostForum: Spain   Posted: Sat Jul 25, 2020 3:24 pm   Subject: Comunidad Valenciana - new face mask rule
Yes I made one from an old t shirt and the security lady at Aldi told me it was not suitable. Aldi sell 10 for 5e.
  Topic: Success with subscription on homeaway sites?
gardenboy

Replies: 5
Views: 720

PostForum: 
Rental listing sites
   Posted: Sun Jul 12, 2020 9:12 am   Subject: Success with subscription on homeaway sites?
Yes ha algorithm for ranking is for their benefit not yours. In denia spain for eg there were c 200 rental units within 5km radius. On ha there are now listed 11200. On closer inspection thats reall ...
  Topic: Managing the changeover - sharing our thoughts here
gardenboy

Replies: 55
Views: 7128

PostForum: 
Managing your property
   Posted: Sun Jul 12, 2020 8:05 am   Subject: Managing the changeover - sharing our thoughts here
Thanks very useful posts, I have a first booking coming up next week so am agreeing protocols with the guests directly.

Fwiw

All non essential fabrics and cushions removed
Guests make own beds, ...
  Topic: Cancelling Homeaway subscription??
gardenboy

Replies: 4
Views: 684

PostForum: 
Rental listing sites
   Posted: Sun Jul 12, 2020 7:47 am   Subject: Cancelling Homeaway subscription??
Yes i have gone commission only on ha, I really did not like the way they operate either and I can see them getting worse, whatever they can get away with really.

I felt a bit nostalgic having been ...
  Topic: Wood floor damage - advice needed please
gardenboy

Replies: 8
Views: 4190

PostForum: 
Managing your guests
   Posted: Tue Mar 31, 2020 3:04 pm   Subject: Wood floor damage - advice needed please
Oh dear sorry to hear this, I had a similar experience.

A newly fitted bathroom, repeat guests came and chipped the side of a silicon bath. Something sharp and with downward force.

So I emailed ...
  Topic: Updates to help with COVID-19 cancellations, and my email re
gardenboy

Replies: 6
Views: 1022

PostForum: 
Rental listing sites
   Posted: Fri Mar 20, 2020 2:06 pm   Subject: Updates to help with COVID-19 cancellations, and my email re
Edit...found it, under account details. I also deleted my cc details just in case.
  Topic: Updates to help with COVID-19 cancellations, and my email re
gardenboy

Replies: 6
Views: 1022

PostForum: 
Rental listing sites
   Posted: Fri Mar 20, 2020 1:47 pm   Subject: Updates to help with COVID-19 cancellations, and my email re
Well I am still here....how do u check on ha that you don't have autorenewal switched on. I am sure I turned it off, just looked on app and desktop version I cannot see it. Any tips appreciated. Ke ...
  Topic: Coronavirus - is it affecting your bookings?
gardenboy

Replies: 107
Views: 16267

PostForum: Bookings   Posted: Thu Mar 12, 2020 7:04 pm   Subject: Coronavirus - is it affecting your bookings?
Thanks for posting about the ha email. I got as far as the CEO wanting to reach out and stopped reading.

Ha are terrible if you do business direct with returnees, their algorithm dumps you at the ...
  Topic: Homeaway
gardenboy

Replies: 15
Views: 3842

PostForum: 
Rental listing sites
   Posted: Fri Jan 03, 2020 5:26 pm   Subject: Homeaway
Ha used to fill my villa for c 20 to 30 weeks per year. I reckon 2 years ago the algorithm for ranking dumped me down to 600 of 11000, so i have done nothing since with them.

I ll stay with them ...
  Topic: HomeAway Email re payment after check in
gardenboy

Replies: 28
Views: 4787

PostForum: 
Rental listing sites
   Posted: Sun Sep 08, 2019 1:03 pm   Subject: HomeAway Email re payment after check in
Yes that's 6% owner and 11% client. There is no cap either, it used to be 250 client side but I did a phantom enquiry for Mine and the fee came out at 290.

17% is a chunky fee on a 3k holiday.
 
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