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  Topic: 'Advice' not to travel in UK
ianh100

Replies: 2
Views: 1094

PostForum: UK & Ireland   Posted: Mon Mar 23, 2020 9:42 am   Subject: 'Advice' not to travel in UK
I called our loss adjusters and they were really not prepared to make a comment on the potential for our policy to cover us or not. They basically said I was lucky they were in the office to answer th ...
  Topic: The problem with remote control heating
ianh100

Replies: 25
Views: 7406

PostForum: 
Managing your guests
   Posted: Thu Mar 12, 2020 10:41 pm   Subject: The problem with remote control heating
We have Hive and while I like it this is the one lacking feature. You are lucky it is just 28! We had guests leaving it at max (I think 32) for a week when I am sure they had the windows open.

We ...
  Topic: Budget 3000 cash grant
ianh100

Replies: 14
Views: 1312

PostForum: 
Managing your property
   Posted: Thu Mar 12, 2020 10:37 pm   Subject: Budget 3000 cash grant
My hope is we don't pay any business rates (we have 2 small properties so the first is free the second I think we pay full rates). The wording sounded like you could get 3k if you did not pay busines ...
  Topic: Coronavirus - is it affecting your bookings?
ianh100

Replies: 107
Views: 15241

PostForum: Bookings   Posted: Wed Mar 11, 2020 12:48 pm   Subject: Coronavirus - is it affecting your bookings?
I would refer them back to the original confirmation message that highly recommended taking out travel insurance.

If a guest is told they can't travel from where they are then it is their problem. ...
  Topic: Coronavirus - is it affecting your bookings?
ianh100

Replies: 107
Views: 15241

PostForum: Bookings   Posted: Tue Mar 10, 2020 10:50 am   Subject: Coronavirus - is it affecting your bookings?
Thats not great news, I have a couple of Easter bookings via ABNB, fully expect them to roll over if guests don't want to come.
  Topic: Booking.com - guest not answering our messages
ianh100

Replies: 7
Views: 2085

PostForum: 
Rental listing sites
   Posted: Mon Mar 09, 2020 9:25 pm   Subject: Booking.com - guest not answering our messages
I had similar issues as they suggested we were in the town but we are 3 miles out. This did change the description to what I requested but the rest of the description still sucks.

I also find gue ...
  Topic: Coronavirus - is it affecting your bookings?
ianh100

Replies: 107
Views: 15241

PostForum: Bookings   Posted: Sun Mar 08, 2020 4:20 pm   Subject: Coronavirus - is it affecting your bookings?
Hi Pengman

We are inland in Dorset and have a 2 and a 3 bed. We have quite a few bookings for our 2 bed but almost none for our 3 bed going into the summer. We have been operating 8 years and every ...
  Topic: Marketing 6-bed as 4-bed
ianh100

Replies: 2
Views: 561

PostForum: 
Managing your property
   Posted: Thu Jan 16, 2020 10:47 pm   Subject: Marketing 6-bed as 4-bed
We get quite a few low season bookings in our 3 bed that sleeps 6 for just 2 or 3 people. This is via booking.com where our prices compare well with 3 rooms in a hotel. They are often contractors like ...
  Topic: Do you stay in your own holiday let and does it work?
ianh100

Replies: 12
Views: 1569

PostForum: 
Just starting out
   Posted: Mon Jan 13, 2020 5:07 pm   Subject: Do you stay in your own holiday let and does it work?
Yes you have to declare the days used yourself as that percentage of the running costs are not tax deductible.

We are remote managers so often have to stay when we are doing maintenance so need to ...
  Topic: SuperControl fee increases
ianh100

Replies: 1
Views: 507

PostForum: 
Managing your property
   Posted: Mon Jan 13, 2020 5:04 pm   Subject: SuperControl fee increases
We are happy with PIMS, I don't think it has all of the integrations that Supercontrol has but it is quite a bit cheaper.
  Topic: Seeking holiday let revenue vs expenses guidance
ianh100

Replies: 3
Views: 1528

PostForum: 
Buying/selling your home
   Posted: Mon Jan 13, 2020 5:03 pm   Subject: Seeking holiday let revenue vs expenses guidance
Hi,
We operate a 2 bed and a 3 bed in West Dorset. We are inland which means the summer is a little harder to sell but actually means we get some reasonable income from commercial bookings via booki ...
  Topic: Do you stay in your own holiday let and does it work?
ianh100

Replies: 12
Views: 1569

PostForum: 
Just starting out
   Posted: Tue Dec 31, 2019 7:17 pm   Subject: Do you stay in your own holiday let and does it work?
Do you live close to the property?

We have a pair of barn conversions in West Dorset and still stay quite often. I think it is very important that you stay regularly (we manage the properties remot ...
  Topic: Homeaway
ianh100

Replies: 15
Views: 3589

PostForum: 
Rental listing sites
   Posted: Sun Dec 22, 2019 5:48 pm   Subject: Homeaway
we used to get most of our bookings from them but after they changed their business model and added more charges the bookings dried up. We still list on a commission basis and get one or two bookings ...
  Topic: ABNB
ianh100

Replies: 3
Views: 2519

PostForum: Bookings   Posted: Sun Dec 15, 2019 4:54 pm   Subject: ABNB
We have stuck with a 3 night minimum but now get very few ABNB bookings, but do get many with Booking.com.

I think there is probably more demand for 2 night bookings, particularly for a city break ...
  Topic: Holiday Lettings or Homeaway?
ianh100

Replies: 15
Views: 2763

PostForum: 
Rental listing sites
   Posted: Fri Nov 22, 2019 9:52 am   Subject: Holiday Lettings or Homeaway?
Hi Newtimber,

There has been a lot of discussion about that rule being applied by booking.com. The other tack is to offer a very slightly different offer, that could just be the amount of deposit ...
 
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