Lay My Hat Forum The forum for holiday rental owners italian charms     FAQ    Search    Memberlist   Usergroups    Register     Profile    Log in to check your private messages    Log in  Managing your guests Users browsing this forum: None Goto page 1, 2, 3 ... 13, 14, 15  Next    Lay My Hat Forum Index -> Managing your guests Mark all topics read  Topics   Replies   Author   Views   Last Post  How much to refund?? 4 bluebell 223 Mon Jun 24, 2019 3:14 pm KathyG Guest booked for 4 adults over Xmas, but 6 turned up! [ Goto page: 1, 2 ] 15 bobbie diamonds 2582 Thu Jun 13, 2019 5:49 am Barney Fire, misuse leading to extra cleaning.. [ Goto page: 1, 2 ] 16 cleanforum 1414 Thu Jun 13, 2019 5:36 am Barney Avoiding Bookings from Deviants 8 Grace LaTegola 467 Fri Jun 07, 2019 11:59 am Grace LaTegola double booked 7 Ladyaga 604 Thu Jun 06, 2019 7:42 am Hells Bells Non Payment of 8 SteveG 727 Fri May 31, 2019 4:22 am KathyG Post Brexit Bookings 9 akwe-xavante 571 Tue May 21, 2019 5:02 pm akwe-xavante FA Cup final - Sat 18th May 4 akwe-xavante 302 Mon May 20, 2019 6:55 am akwe-xavante Hot Tub hire 3 Sam V 218 Fri May 17, 2019 1:31 pm GillianF First guests, first night... and we have a leak!! 12 MulesMarinair 998 Sun Apr 07, 2019 10:05 am Martha Asking guests for ID documents 1 Aldo 614 Wed Mar 13, 2019 10:03 pm CSE Booking agent responsibility? 4 Kilm 765 Thu Feb 21, 2019 9:00 pm Ecosse How to avoid bad guests [ Goto page: 1, 2 ] 17 Rosehill 3215 Wed Feb 06, 2019 4:47 pm gardenboy Are guests becoming more brazen? 1 apexblue 866 Mon Feb 04, 2019 5:23 pm Stewart Christmas Guests 4 apexblue 1203 Mon Dec 24, 2018 12:16 am Ecosse New review - from someone who hasn't stayed here 3 Dusty 1097 Thu Dec 13, 2018 9:11 am Dusty Christmas [ Goto page: 1, 2 ] 29 SPJ 2904 Sat Dec 08, 2018 7:04 am Giuliano Welcome/Information Folder [ Goto page: 1, 2 ] 24 funkymonkey 9412 Wed Oct 03, 2018 8:42 am WayneR Asking for emergency contact details 5 annafern 1168 Tue Oct 02, 2018 7:54 pm akwe-xavante Why? Why?? [ Goto page: 1, 2, 3 ] 31 GillianF 5148 Wed Sep 26, 2018 10:34 pm Ecosse Help 13 apexblue 1963 Sat Sep 22, 2018 8:44 pm whirlybird Perceived lack of cleanliness causes guest to walk out [ Goto page: 1, 2 ] 29 aloneifly 4189 Thu Sep 20, 2018 1:28 pm aloneifly Would love to speak to Airbnb hosts about their experiences. [ Goto page: 1, 2 ] 23 Ed_B 3152 Wed Sep 12, 2018 4:32 pm rosebud War zone triage.. [ Goto page: 1, 2 ] 20 AngloDutch 2872 Mon Sep 10, 2018 8:17 pm AngloDutch Tiny issues 1 loveka 1147 Mon Sep 03, 2018 4:48 pm COYS English Autumn Half term dates? 5 Circé 1074 Sat Sep 01, 2018 2:22 pm Tournesol My first complaint! [ Goto page: 1, 2 ] 18 cottage garden 3446 Fri Aug 17, 2018 4:16 pm sparkJS No Water, Yobs Fighting and Starlings 4 akwe-xavante 1320 Thu Aug 16, 2018 10:56 am rosebud Difficult one! Smoke alarm. 2 loveka 1108 Wed Aug 08, 2018 1:09 pm CSE Guests whose unannounced friends join them [ Goto page: 1, 2, 3 ] 43 Morristhedog 5565 Thu Aug 02, 2018 12:40 pm GillianF Mid holiday linens change. 12 SW31 1833 Thu Jul 26, 2018 10:52 am Dusty When they lie about the age of the baby? [ Goto page: 1, 2 ] 21 Morristhedog 3075 Wed Jul 18, 2018 5:31 pm GillianF Trying to communicate with guest via Homeaway/Ownersdirect 3 Sam V 1187 Tue Jul 10, 2018 12:50 pm bornintheuk No Communication with Guest after booking. What to do? [ Goto page: 1, 2 ] 23 cleanforum 3721 Mon Jul 09, 2018 4:49 pm Marchehelen Barbecue Cleaning! 12 AngloDutch 1940 Sat Jun 30, 2018 10:54 am Brockles A scam or stupidity? [ Goto page: 1, 2 ] 16 GillianF 2722 Tue Jun 26, 2018 11:17 am akwe-xavante Email directions not received 10 apexblue 1637 Sun Jun 24, 2018 1:25 pm e-richard I think I might get a bad review!! 8 Toscana 1538 Thu Jun 21, 2018 5:43 pm Toscana guest asking for discount after booking 10 pachypach 1815 Thu Jun 21, 2018 2:35 am linda que linda Refunding security deposits 7 RebelEmC 1650 Fri Jun 01, 2018 11:00 am joddle Furious with guests for the first time. [ Goto page: 1, 2 ] 17 Jemima Copping 4529 Mon May 14, 2018 12:51 pm Jemima Copping How to stop people smoking [ Goto page: 1, 2 ] 25 joddle 5047 Wed Apr 11, 2018 3:03 pm Martha Guest stayed in wrong house!!! 10 shamac 2512 Mon Mar 26, 2018 3:24 pm waterwitch Paypal chargeback - any experience? [ Goto page: 1, 2 ] 17 ianh100 3588 Thu Mar 01, 2018 2:24 pm Ecosse Mail List Opt In Mail Chimp 4 Richy 1542 Wed Feb 07, 2018 5:56 pm linda que linda Bleached towels and pillow cases - would you charge?? 7 Kate24 1944 Thu Feb 01, 2018 4:43 pm loveka When can a guest take legal action? 4 Kilm 1582 Thu Feb 01, 2018 3:54 pm gardenboy Guest wants t0 use a Private Chef 9 BargeeSpud 1980 Thu Jan 11, 2018 6:16 pm Martha Electric Cars 5 Sue Doyle 1461 Wed Jan 03, 2018 1:07 pm Peyre Blanque Dogs or Children [ Goto page: 1, 2 ] 15 BBGlebe 4360 Mon Jan 01, 2018 9:37 pm Kate24 First repeat complainer 7 Kilm 2101 Tue Dec 26, 2017 9:29 pm Kilm WC left in atrocious state by departing guests [ Goto page: 1, 2 ] 22 AngloDutch 5161 Thu Dec 14, 2017 10:32 am AngloDutch A Weighty Problem. 11 Drax 2218 Thu Dec 07, 2017 1:54 pm COYS Hurricane Ophelia 9 volcano 1779 Wed Oct 18, 2017 8:22 am JanB Impact of Monarch demise [ Goto page: 1, 2 ] 28 e-richard 4045 Wed Oct 11, 2017 7:34 am COYS Copyright 4 apexblue 1704 Sat Sep 23, 2017 6:32 pm whirlybird Stains on carpet and guest denies all knowledge. 4 amandajane 1799 Tue Sep 12, 2017 5:40 pm amandajane Return Security Deposit or not? 8 cleanforum 2105 Mon Sep 11, 2017 4:31 pm Jonathan No reviews 10 sparkJS 2289 Mon Sep 11, 2017 8:11 am debbuck Guests bringing untested appliances 13 sparkJS 2407 Fri Sep 01, 2017 2:28 pm akwe-xavante It never rains but it pours 9 Giraffe 2269 Sun Aug 27, 2017 4:59 pm COYS Potential problem with guests at next changeover 6 akwe-xavante 2030 Fri Aug 25, 2017 11:34 am JanB Last minute request to change dates 0 emmavix 1500 Fri Aug 18, 2017 7:15 pm emmavix It just goes to show you never can tell.... 3 Dusty 1852 Mon Aug 14, 2017 6:37 am farley Left after arriving! 6 annafern 2308 Wed Aug 09, 2017 7:56 pm JP The (strange) things we have to do .. 9 GillianF 2440 Mon Aug 07, 2017 3:44 pm farley Bad review - advice please 6 Whatever 1984 Sat Aug 05, 2017 4:12 pm Whatever Busy in July!!!! 6 Frenchlady 1869 Thu Jul 27, 2017 12:24 pm AngloDutch Directions and odd comments 12 Frenchlady 2188 Sat Jul 22, 2017 11:09 am gh First challenging guests of the season... [ Goto page: 1, 2 ] 16 Woz 4086 Thu Jul 20, 2017 12:54 pm Woz Hot tub broken - demands for refund 7 elbowpipe 1967 Thu Jul 13, 2017 8:44 am akwe-xavante Missing sheet 6 Sam V 2196 Tue Jul 04, 2017 3:40 pm PW in Polemi Feedback form from guests 11 mousey 2377 Tue Jul 04, 2017 9:57 am greenbarn Unable to reply to a review 2 Sooz 1700 Mon Jul 03, 2017 2:18 pm akwe-xavante delicate problem 3 brigitte 2042 Mon Jul 03, 2017 12:57 pm GillianF Lock Out [ Goto page: 1, 2 ] 25 apexblue 4820 Sat Jun 24, 2017 3:38 pm apexblue unwelcome pets [ Goto page: 1, 2, 3 ] 37 rebecca278 8382 Tue Jun 13, 2017 6:59 pm Casscat Guest Information Document 6 mousey 1935 Tue Jun 13, 2017 5:14 pm akwe-xavante complaint 1 rebecca278 1667 Mon Jun 12, 2017 6:24 am joddle Sample terms and conditions 1 mousey 1523 Fri Jun 09, 2017 1:44 pm KathyG Display topics from previous: All Topics1 Day7 Days2 Weeks1 Month3 Months6 Months1 Year     Lay My Hat Forum Index -> Managing your guests All times are GMT Goto page 1, 2, 3 ... 13, 14, 15  Next Page 1 of 15 Jump to: Select a forum How to use the forum---------------- If you are new to forums, click here firstForum rulesHow to support Lay My Hat Marketing your rental property----------------Bookings Personal websites Website reviews Rental listing sites Non-internet marketing Handling rental enquiries Scam email enquiries How to build your own personal website from scratchSocial media Management---------------- Managing your propertyManaging your garden and pool Managing your guests Buying/selling your home Just starting out B&Bs----------------B&Bs By region----------------UK & IrelandFranceItalySpainPortugalTurkeyGreeceUSAAlpineRest of World Over to you----------------Rental home exchangesSuggestions and technical problemsThe CafeThe WorkshopOwner-to-OwnerMembers only  New posts    No new posts    Announcement New posts [ Popular ]    No new posts [ Popular ]    Sticky New posts [ Locked ]    No new posts [ Locked ] You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum Powered by phpBB © 2001, 2005 phpBB Group