Nice reply.........

How to communicate with your potential renters - how to turn site visitors into enquiries, and enquiries into bookings.
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Big Sis..
Posts: 8059
Joined: Mon Feb 19, 2007 5:31 pm
Location: Torrevieja and Norfolk
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Nice reply.........

Post by Big Sis.. »

Just received this enquiry,

Group size: Adults: 16 Children:
Requesting availability: arriving on 08 Jul 2010 and leaving on 11 Jul 2010

''Im organising a stag party, would these villas suit. Could you please send me a price and general information about local nightlife. Thank you very much Pxxx Sxxx''

I replied, that Im booked for those dates[I am 'onest
:) ] and that I dont take stag parties, and I hoped that he got sorted OK.

he just sent this

''Thank you for your prompt reply and fully understand about stag parties''

Wasnt that nice :)
Emma40
Posts: 35
Joined: Wed Jul 30, 2008 1:28 pm
Location: Bordeaux France

Post by Emma40 »

Nice to get a reply, wish I could get one :cry: . The last three enquiries I have had have been disappointing to say the least. I replied straight away, the first came back and said they loved the apartment and gave me a list of questions including could they have a discount (which I gave). The second was a longer let of one month who again asked for and got a substantial discount and the third didn't reply.

I was as nice as pie in the e-mails spent a lot of time replying and :- NADA :?

I seem to find that the Americans, British and Irish generally reply but the French and other Europeans not so much. Maybe its a cultural thing. Who Knows?

Emma
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