How often do you follow up after initial inquiry?

How to communicate with your potential renters - how to turn site visitors into enquiries, and enquiries into bookings.
KAB-Dennis
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Post by KAB-Dennis »

FYI - Just received another "re-inquiry" this morning due to a follow up email.
Kate
USA
la vache!
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Post by la vache! »

I think e-R has a thing or two to say about spam.
I know my gmail address has been ending up in the spam folder of some ISPs (btinternet for one).
I'm trying to reply to all enquiries using my susan@website email address now to give my emails a better chance of getting through.
I don't usually follow up as it always seems a little desperate to me, but do on occasions if the initial enquiry was very positive.
KAB-Dennis
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Post by KAB-Dennis »

LaVache what are your findings in relation to gmails getting relegated to the potential guest's spam folder

I use gmail as a primary email and hate to hear that my hours spent responding to emails might not make it into the guests Inbox

thanks for any information about this
Kate
USA
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roxytoo
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Post by roxytoo »

I chase when I have the time, had this back today

''I'm not sure about my holiday period yet...I suppose it will be for the two weeks I asked for but not sure at all....''
e-richard
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Post by e-richard »

la vache! wrote:I think e-R has a thing or two to say about spam.
And its sadly not useful info on how to avoid the problems:

Spam now accounts for over 90% of all email traffic.
The creation, maintenance and sales of Spam blockers account for over $5bn of totally wasted business.
Spam senders and Spam blockers are in a war that will be more serious than all wars that England and US have ever fought in.

I believe:
The Internet is about to fall apart and email will die within 2-3 years unless the e-richard laws are enacted:

The e-richard Laws call upon the international community to outlaw all Spam, and to make the sending of Spam punishable by public stoning to death.

I want to see the Olympic beach volleyball courts in Horse Guards parade have additional public viewing stands and every Saturday afternoon we should have a stoning to death of at least 10 Spammers with a full brass band and scantily clad cheerleaders at half time.

If you think I'm being alarmist, consider that 5 years ago sending an email had a 99.99% chance of getting through to your chosen recipient. Today, a first email to a stranger has about a 70% chance of getting through.


p.s. None of the facts in this rant are verifiable. They are probably close enough though to understand the spirit of my thoughts.
** Richard
PIMS: Holiday Rental Management system
They say we learn from our mistakes. That makes me a genius !
e-richard
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Post by e-richard »

By pure coincidence as soon as I finished posting the previous comments, I received a (very rare) enquiry via HolidayLettings.

I responded at length from my own email address and also sent a one line reply via HolidayLettings manager to ask him to look out for the other email.

Within 5 mins I got a reply VIA HOLIDAYLETTINGS telling me that my normal email from my own address had not come through.

I have now resent the long email via HL system.

That's 3 emails I have had to send just to establish contact !
** Richard
PIMS: Holiday Rental Management system
They say we learn from our mistakes. That makes me a genius !
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