Emails Going into Junk
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- Posts: 13173
- Joined: Sat Apr 30, 2005 8:42 am
- Location: French Alps
- Contact:
Same here although I've yet to learn how to place all Mr Smith's emails into a 'folder' and all Mr Rossi's into another etc. They are all placed in the general rental 'folder' (with a nice coloured label!)Moliere wrote:Yes I like Gmail - it's a world-wide alternative to my home email address and works very well for me.
Moliere
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- Posts: 13173
- Joined: Sat Apr 30, 2005 8:42 am
- Location: French Alps
- Contact:
- Elcarmoli
- Posts: 67
- Joined: Sun Mar 23, 2008 7:45 pm
- Location: Costa Calida, Murcia & Scotland
- Contact:
I've used Gmail for some time, forwarding email to Outlook and had no problems but in the last three weeks it has sent two enquiries from one of our listings into the spam folder. One of them I found too late, and the other I found after the potential guest had hunted down our own website and sent an enquiry through the site. Now I have to remember to log in and check the spam folder every night...just in case...
www.holidaymurcia.com - Spacious Apartment in Spain
www.rhumhor.com - Lochside Holiday Lodge, sleeps up to 11 people
Member of Associaton of Scotland's Self-Caterers
www.rhumhor.com - Lochside Holiday Lodge, sleeps up to 11 people
Member of Associaton of Scotland's Self-Caterers
- Elcarmoli
- Posts: 67
- Joined: Sun Mar 23, 2008 7:45 pm
- Location: Costa Calida, Murcia & Scotland
- Contact:
Glad you replied kyreniagirl - it prompted me to check my gmail spam folder again - and lo and behold yet another enquiry from the same listing site in spam. I have emailed the listing site, but they have said nothing they can do - it is becoming a real pain and like you I'm not sure if I have now missed another booking!
www.holidaymurcia.com - Spacious Apartment in Spain
www.rhumhor.com - Lochside Holiday Lodge, sleeps up to 11 people
Member of Associaton of Scotland's Self-Caterers
www.rhumhor.com - Lochside Holiday Lodge, sleeps up to 11 people
Member of Associaton of Scotland's Self-Caterers
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- Posts: 1433
- Joined: Thu Apr 24, 2008 5:14 pm
- Location: Southsea, UK, Porto Cristo Mallorca
- Contact:
We have a Virgin (previously ntl) account and I recently discovered to my horror that enquiries from our website were going into their spam box so not reaching us. I have now fixed this but as we have had virtually no enquiries via our website it must have been going on for some time. I contacted all those I could to explain, but they had mostly made other arrangements,not having heard back from us. And this automatically deletes 'spam' after 30 days so god knows how many more there might have been who now think we didn't bother to respond!!
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- Posts: 201
- Joined: Mon Sep 06, 2010 2:08 pm
- Location: North Yorkshire
- Contact:
Just wanted to give a thumbs up to the PIMS SMS messaging facility which I'm now using particularly when I have an enquiry from a guest with a hotmail account to inform them I have sent them a quote and to check their junk mail if they have not received it. I dread to think how many enquirers did not receive my quotes prior to this as I've had 3 already this week comment that sure enough my message was in their junk folder. It's particularly frustrating though when guests put an enquiry in via OD for example and do not put a mobile or even a contact phone number on the enquiry.
We're all in the gutter, but some of us are looking at the stars
www.kingshousescarborough.com
www.facebook.com/scarboroughholidaycottage
www.sandsendpavilion.co.uk
www.kingshousescarborough.com
www.facebook.com/scarboroughholidaycottage
www.sandsendpavilion.co.uk