We have an annual listing with HOliday Lettings so shouldn't have any hidden extra charges (booking fee) when guests book, but this week Holiday lettings are charging more than our listed price - around 12% Anyone else having this problem?
Needless to say I can't get a reasonable answer from them !
holiday lettings - new charges
holiday lettings - new charges
Holiday Cottage owner in York
Hello and a belated welcome to the forum.
This is normal for HolidayLettings commission listing and has been applicable for about 8-months.
I suggest that you read up on all the HL posts under this topic - you will be amazed at the amount of information available.
For quickness:
HL commission listing charges are as follows:-
Owner
3% + VAT commission on your entered holiday rental price.
This also includes the transfer of the collected monies to your nominated bank account 24-hours after (4-days?) after guests arrival.
Guest
Between 12% and 21% Booking Fee calculated on your entered tariff. This is a variable rate that will apply to your whole tariff; there does seem to be a standard application on how it is applied; but, as it is variable only HL & 7Aspire understands it.
HL do not show as a separate Booking Fee (as do AB, FK & others) but increase your tariff to make it inclusive.
This is normal for HolidayLettings commission listing and has been applicable for about 8-months.
I suggest that you read up on all the HL posts under this topic - you will be amazed at the amount of information available.
For quickness:
HL commission listing charges are as follows:-
Owner
3% + VAT commission on your entered holiday rental price.
This also includes the transfer of the collected monies to your nominated bank account 24-hours after (4-days?) after guests arrival.
Guest
Between 12% and 21% Booking Fee calculated on your entered tariff. This is a variable rate that will apply to your whole tariff; there does seem to be a standard application on how it is applied; but, as it is variable only HL & 7Aspire understands it.
HL do not show as a separate Booking Fee (as do AB, FK & others) but increase your tariff to make it inclusive.
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"There is no human problem which could not be solved if people would simply do as I advise"
"As for my amnesia, I've had it as long as I can remember"
Real name: Steve
Gender: Male
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Hopefully potential guests will learn that to avoid paying these booking charges they just have to google the place they fancy and go direct. Advertising now all seems to be controlled by a handful of the "big" boys. Bring back the days of smaller sites with realistic annual fees. Now they want even more money to upgrade you to Bronze, Silver ..........