Enquiries that make you go ergh/sigh
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- Posts: 1707
- Joined: Fri Nov 20, 2009 1:45 pm
- Location: Villa in Gale, Algarve, Portugal. At home in Fetcham, Surrey, UK
- Contact:
Enquiries that make you go ergh/sigh
'What dates do you have available? Thanks #name'
TA lurkers walk among us; the LMH Walking Dead
dont mess in the affairs of cats for they are subtle and will p on your computer.
www.algarvevillatrinity.co.uk
www.facebook.com/villatrinity
www.gardenerscottage.promotemyplace.com
dont mess in the affairs of cats for they are subtle and will p on your computer.
www.algarvevillatrinity.co.uk
www.facebook.com/villatrinity
www.gardenerscottage.promotemyplace.com
I've had telephone enquiries where they just say "I'm phoning about your holiday cottage; could you tell me a bit more about it?"
Where do you start? What they usually mean is "is it available on x date and how much?"
Or I get "can you tell me if your cottage is available?" I'm sure they think they don't need to give specific dates because it will be fully available anyway. They sound genuinely shocked when I then say their dates are already booked.
Where do you start? What they usually mean is "is it available on x date and how much?"
Or I get "can you tell me if your cottage is available?" I'm sure they think they don't need to give specific dates because it will be fully available anyway. They sound genuinely shocked when I then say their dates are already booked.
For a 2 bedroom apartment that is fully booked:
Travel dates
Arrival 01 August 2015 - We are flexible on the arrival date
Departure 07 August 2015 - We are flexible on the departure date
People in party
Adults 10
Children 3
Infants 0
Travel dates
Arrival 01 August 2015 - We are flexible on the arrival date
Departure 07 August 2015 - We are flexible on the departure date
People in party
Adults 10
Children 3
Infants 0
Some guests just need a sympathetic pat. On the head. With a hammer.
My best ever was:
"Hi, can you please give me your best price? A discount of 30% would be good for us"
I replied with a very polite answer and a discount, but not 30%(they only wanted three nights) and never heard from them again - I wasn't surprised but would love to have known where they ended up staying....... somewhere less than lovely, I hope!
"Hi, can you please give me your best price? A discount of 30% would be good for us"
I replied with a very polite answer and a discount, but not 30%(they only wanted three nights) and never heard from them again - I wasn't surprised but would love to have known where they ended up staying....... somewhere less than lovely, I hope!
"It's a funny old world...." but full of the most amazing people. Sense of humour essential!
Marks, I have had this a few times via PIMS. The box to enter the number of guests is prefilled with a 0. Sometimes the guests type in the number 1,2 or 3 and the 0 remains, making the guest number 10,20 or 30.Marks wrote:For a 2 bedroom apartment that is fully booked:
People in party
Adults 10
Children 3
Infants 0
Therefore, if I have availability, I respond as if the number was 1,2 or 3 etc. As you don't have availability it doesn't matter anyway, but I suspect your enquirer might be a single parent with 3 kids. On the other hand, as it's you, it may well be 10 adults!
Reply:JanB wrote:"Hi, can you please give me your best price? A discount of 30% would be good for us"
My best price is [fill in the list price here]. A discount of 30% would be bad for us.
** Richard
PIMS: Holiday Rental Management system
They say we learn from our mistakes. That makes me a genius !
PIMS: Holiday Rental Management system
They say we learn from our mistakes. That makes me a genius !
This is from Spain Holiday where enquirers have to select the number of adults/children by clicking on the number that they want, they cannot overwrite the field.Nemo wrote:Marks, I have had this a few times via PIMS. The box to enter the number of guests is prefilled with a 0. Sometimes the guests type in the number 1,2 or 3 and the 0 remains, making the guest number 10,20 or 30.Marks wrote:For a 2 bedroom apartment that is fully booked:
People in party
Adults 10
Children 3
Infants 0
Therefore, if I have availability, I respond as if the number was 1,2 or 3 etc. As you don't have availability it doesn't matter anyway, but I suspect your enquirer might be a single parent with 3 kids. On the other hand, as it's you, it may well be 10 adults!
The enquirer was Spanish, notorious over occupiers
Some guests just need a sympathetic pat. On the head. With a hammer.
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- Posts: 1707
- Joined: Fri Nov 20, 2009 1:45 pm
- Location: Villa in Gale, Algarve, Portugal. At home in Fetcham, Surrey, UK
- Contact:
Here's my latest, copied exactly as it was sent to me today from my eBay listing for March:
we are looking after our granddaughter x 2 for a week from 2nd of April she loves swimming age 3 all of us are looking for a bit of sunshine looking at your listing with the heated pool i think this will fit our requirements can you help us with a transfer from the airport we will be flying from Newcastle have not looked at flight costs just yet as this is school holidays
we are looking after our granddaughter x 2 for a week from 2nd of April she loves swimming age 3 all of us are looking for a bit of sunshine looking at your listing with the heated pool i think this will fit our requirements can you help us with a transfer from the airport we will be flying from Newcastle have not looked at flight costs just yet as this is school holidays
TA lurkers walk among us; the LMH Walking Dead
dont mess in the affairs of cats for they are subtle and will p on your computer.
www.algarvevillatrinity.co.uk
www.facebook.com/villatrinity
www.gardenerscottage.promotemyplace.com
dont mess in the affairs of cats for they are subtle and will p on your computer.
www.algarvevillatrinity.co.uk
www.facebook.com/villatrinity
www.gardenerscottage.promotemyplace.com
Why don't you nip over on the 'plane with them & carry their bags too?Sam V wrote:Here's my latest, copied exactly as it was sent to me today from my eBay listing for March:
we are looking after our granddaughter x 2 for a week from 2nd of April she loves swimming age 3 all of us are looking for a bit of sunshine looking at your listing with the heated pool i think this will fit our requirements can you help us with a transfer from the airport we will be flying from Newcastle have not looked at flight costs just yet as this is school holidays
Oh yes, they'll need someone to carry the bags to the taxis waiting right outside the terminal building. Simples.kyreniagirl wrote:Why don't you nip over on the 'plane with them & carry their bags too?Sam V wrote:Here's my latest, copied exactly as it was sent to me today from my eBay listing for March:
we are looking after our granddaughter x 2 for a week from 2nd of April she loves swimming age 3 all of us are looking for a bit of sunshine looking at your listing with the heated pool i think this will fit our requirements can you help us with a transfer from the airport we will be flying from Newcastle have not looked at flight costs just yet as this is school holidays