Shall I Say No?
Shall I Say No?
"....and we always try to leave properties that we stay in as we found them!..."
It is better to remain quiet and have one think you are stupid, than to open your mouth and remove all doubt....
The biggest mistake we make in life is thinking we have time.
The biggest mistake we make in life is thinking we have time.
Re: Shall I Say No?
Guaranteed it will be a tipapexblue wrote:"....and we always try to leave properties that we stay in as we found them!..."
Some guests just need a sympathetic pat. On the head. With a hammer.
Re: Shall I Say No?
+1Marks wrote:Guaranteed it will be a tipapexblue wrote:"....and we always try to leave properties that we stay in as we found them!..."
It's like those who volunteer that they are "clean freaks" when the exact opposite is almost always true.
Here we go again........
I would take heart from the 'try' word as it is actually one I would use, never being absolutely sure that everything is going to be exactly as it was and perfect perfect. We strive for perfection but I never claim to definitely reach it whether preparing for guests or cleaning up after ourselves at somebody else property. I think this is a better promise than one who says they are definitely going to be the cleanest tidiest guest ever! Their standard of 'clean and tidy' often falls well short.
I once had guests who it turned out, they owned a B&B themselves. They instigated a conversation about how bad the rooms are sometimes left and assured me they would leave my cottage spotless because they understood. Yeah right - result - mental note to self not to ever stay at their establishment in the future.
I love that comment.
Last year at a house I look after, but don't clean, the family of renters said that....alarm bells.
Turns out as I know the cleaners well the daughter has the behavioural disorder where you can't throw anything away so she bagged up 2 weeks of nappies/food/rubbish & hid it in every storage space in the villa. When the storage became full she then started putting the bags behind cabinets/wardrobes etc.
I had a family do the same at mine a few years ago, its really quite worrying, I think in the UK you would get reported to social services as there are children involved.
The comment that really gets the alarm bells ringing for me is
'we are a resourceful family' - you may as well wait for the phone call saying we are lost/had an accident/forgotten our passports....
Last year at a house I look after, but don't clean, the family of renters said that....alarm bells.
Turns out as I know the cleaners well the daughter has the behavioural disorder where you can't throw anything away so she bagged up 2 weeks of nappies/food/rubbish & hid it in every storage space in the villa. When the storage became full she then started putting the bags behind cabinets/wardrobes etc.
I had a family do the same at mine a few years ago, its really quite worrying, I think in the UK you would get reported to social services as there are children involved.
The comment that really gets the alarm bells ringing for me is
'we are a resourceful family' - you may as well wait for the phone call saying we are lost/had an accident/forgotten our passports....
- kevsboredagain
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When we we starting out we rented to a colleague and he said something similar 'We left it really clean'...but when I went in, there was dog slobber all over the french doors, and I mean all over. Plus they forgot their bedlinen and borrowed ours. It was returned to me beautifully washed and pressed but covered in black dog hairs that took me a couple of hours to remove...and that is why I always insist that even if it is friends who visit, my cleaner goes in after them to clean. I have learnt over the past year that many people's understanding of really clean is often not the same as genuinely really clean ready for paying guests!