Promote my place not working on iPad :-(
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Kitty thomas
- Posts: 34
- Joined: Mon Jul 20, 2015 3:37 pm
- Location: Eskdale Cumbria
Promote my place not working on iPad :-(
As the post title suggests, PMP is refusing to let me log in on my iPad, but is absolutely fine on my iPhone. I'm a new user and am wanting to build a new website for a cottage I've just completed on. Can't even contact them, as the page just kicks me back out. Any ideas please?
If at first you don't succeed, put the kettle on.
Sorry, no idea what is going on ( I have an ipad and I can log in fine) but this is their support email and they are very good about responding to problems. I really can't fault them. Have you got a referral code (I can send you one?) if you have not quite finished submitting? It gives you a discount and the referrer the same for the next renewal.
support@promotemyplace.zendesk.com
Oh, and welcome to the forum. I have just noticed this is your first post!
support@promotemyplace.zendesk.com
Oh, and welcome to the forum. I have just noticed this is your first post!
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Sam V
- Posts: 1707
- Joined: Fri Nov 20, 2009 1:45 pm
- Location: Villa in Gale, Algarve, Portugal. At home in Fetcham, Surrey, UK
- Contact:
Mine's ok from my iPad too
TA lurkers walk among us; the LMH Walking Dead
dont mess in the affairs of cats for they are subtle and will p on your computer.
www.algarvevillatrinity.co.uk
www.facebook.com/villatrinity
www.gardenerscottage.promotemyplace.com
dont mess in the affairs of cats for they are subtle and will p on your computer.
www.algarvevillatrinity.co.uk
www.facebook.com/villatrinity
www.gardenerscottage.promotemyplace.com
I'll second the quality of their support.
My new website with them is up and running apparently. I say apparently because I can't actually see it although the rest of the world can! Oddly the mobile site on my iPad is visible
They've been endlessly polite and helpful in tracking down whatever gremlin has infested me.
My new website with them is up and running apparently. I say apparently because I can't actually see it although the rest of the world can! Oddly the mobile site on my iPad is visible
They've been endlessly polite and helpful in tracking down whatever gremlin has infested me.
In fairness to PMP, it does not sound like their problem. If 4 other members here are getting in with no problems, then its unlikely to be an iPad issue.
Now, it could still be a problem that PMP can help with, but the first thing I would advise when contacting them is to be much more specific when describing your problem. To say "it won't let me login" is not sufficient. I would expect you to tell them exactly what error message you see. i.e what does "it wont let me in" look like?
Then you'll be amazed how quickly they can help
Now, it could still be a problem that PMP can help with, but the first thing I would advise when contacting them is to be much more specific when describing your problem. To say "it won't let me login" is not sufficient. I would expect you to tell them exactly what error message you see. i.e what does "it wont let me in" look like?
Then you'll be amazed how quickly they can help
** Richard
PIMS: Holiday Rental Management system
They say we learn from our mistakes. That makes me a genius !
PIMS: Holiday Rental Management system
They say we learn from our mistakes. That makes me a genius !
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Kitty thomas
- Posts: 34
- Joined: Mon Jul 20, 2015 3:37 pm
- Location: Eskdale Cumbria
Thanks everyone and thanks for the welcome. I have it working now on ipad. It was all about enabling cookies!! Its quite slow going though, as I have never made a website before. Easy software to use though.
I haven't submitted it yet, no, so would love a discount code if you could let me have one please. X
I haven't submitted it yet, no, so would love a discount code if you could let me have one please. X
If at first you don't succeed, put the kettle on.