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Call to action button?

 
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kyreniagirl



Joined: 05 Jan 2010
Posts: 2320

PostPosted: Fri Apr 08, 2016 11:06 am    Post subject: Call to action button? Reply with quote

Please could someone please explain to me what the 'call to action' button is a FB business page. I am having problems with the 'Contact Us' test button not working (says server not found) & there is a Call to Action option but I don't want to do it if it will irritate all the kind people who have Liked my page.
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tavi



Joined: 14 Sep 2011
Posts: 2578
Location: Algarve

PostPosted: Fri Apr 08, 2016 12:12 pm    Post subject: Reply with quote

if you click the drop-down arrow you can choose (edit call to action) what you want it to say - I chose contact us and linked it to my website.

There's also learn more - which you can also link to your website?

I didn't want book now as too in yerface.

hth.

p.s. the test button prob doesn't work because you haven't yet linked it to your website - go to Edit call to action first.
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roxytoo



Joined: 03 Feb 2005
Posts: 1585
Location: Spain Costa Blanca

PostPosted: Fri Apr 08, 2016 1:28 pm    Post subject: Reply with quote

i think I clicked that and didn't realise that when someone else clicked it I would get charged..............cost me £20 before I realised!
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anya752000



Joined: 06 Mar 2013
Posts: 464
Location: Pembrokeshire

PostPosted: Fri Apr 08, 2016 3:18 pm    Post subject: Reply with quote

I have it as book now and it links to my prices and availability page.
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Bunny



Joined: 16 Oct 2013
Posts: 3387
Location: South of England

PostPosted: Fri Apr 08, 2016 4:09 pm    Post subject: Reply with quote

roxytoo wrote:
i think I clicked that and didn't realise that when someone else clicked it I would get charged..............cost me £20 before I realised!


Shocked Surprised

Are you sure. I've got the call to action button on my FB page. I'll be removing it quick if that's the case!
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roxytoo



Joined: 03 Feb 2005
Posts: 1585
Location: Spain Costa Blanca

PostPosted: Fri Apr 08, 2016 4:13 pm    Post subject: Reply with quote

If it asks you to promote the call to action and you click it then yes, I got charged!
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kyreniagirl



Joined: 05 Jan 2010
Posts: 2320

PostPosted: Fri Apr 08, 2016 5:18 pm    Post subject: Reply with quote

Now I'm scared to do it!
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Bunny



Joined: 16 Oct 2013
Posts: 3387
Location: South of England

PostPosted: Fri Apr 08, 2016 5:50 pm    Post subject: Reply with quote

'Promote the call to action' is in my drop down list, but luckily I've not clicked on it. What happens if you do? In what way is it promoted, just out of interest? Presumably only the page owner can click on 'promote'? Confused
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Nemo



Joined: 14 Aug 2008
Posts: 7005
Location: Norfolk

PostPosted: Fri Apr 08, 2016 7:11 pm    Post subject: Reply with quote

Anything that uses the words promote or boost will cost you money on facebook. Just implementing the call to action button is free. Use whichever one suits you best (book now, contact us etc) and then choose which url on your website you link it to.
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kyreniagirl



Joined: 05 Jan 2010
Posts: 2320

PostPosted: Sat Apr 09, 2016 10:01 am    Post subject: Reply with quote

Nemo wrote:
Anything that uses the words promote or boost will cost you money on facebook. Just implementing the call to action button is free. Use whichever one suits you best (book now, contact us etc) and then choose which url on your website you link it to.


Thanks Nemo - will leave alone.
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kyreniagirl



Joined: 05 Jan 2010
Posts: 2320

PostPosted: Sat Apr 09, 2016 10:22 am    Post subject: Reply with quote

Re my original post - I am having trouble with the Contact Us button on my FB page - get this message

The connection to the server was reset while the page was loading.

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the web site owners to inform them of this problem.

Learn more…

Report errors like this to help Mozilla identify and block malicious
sites

I use Mozilla firefox & the FB page is


https://www.facebook.com/newforestselfcateringcottage/

Any help gratefully received!!
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Nemo



Joined: 14 Aug 2008
Posts: 7005
Location: Norfolk

PostPosted: Sat Apr 09, 2016 10:15 pm    Post subject: Reply with quote

It's a PMP website isn't it? I'd start with them and see if they can shed any light. I'm on my phone and it doesn't work for me either. There's something about the link that FB doesn't like I assume.
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booboo



Joined: 21 Jan 2012
Posts: 715
Location: Haloze Slovenia

PostPosted: Tue May 03, 2016 10:32 am    Post subject: Reply with quote

Bunny wrote:
roxytoo wrote:
i think I clicked that and didn't realise that when someone else clicked it I would get charged..............cost me £20 before I realised!


Shocked Surprised

Are you sure. I've got the call to action button on my FB page. I'll be removing it quick if that's the case!


sorry i don't understand.. who is charging who? i have "book now" which directs it to my website.
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Nemo



Joined: 14 Aug 2008
Posts: 7005
Location: Norfolk

PostPosted: Tue May 03, 2016 6:16 pm    Post subject: Reply with quote

booboo wrote:
sorry i don't understand.. who is charging who? i have "book now" which directs it to my website.


The call to action button itself is free, but if you click on a facebook message saying PROMOTE or BOOST this button or similar wording, then you have fallen into the trap of paid advertising.
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booboo



Joined: 21 Jan 2012
Posts: 715
Location: Haloze Slovenia

PostPosted: Tue May 03, 2016 10:39 pm    Post subject: Reply with quote

Ahhh Thank you Nemo. I understand.
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