Anyone ever had a booking from a free e-mail address?

Up, down, could be better? How to get more bookings is our number one obsession. Talk shop here.
User avatar
Mountain Goat
Posts: 6070
Joined: Wed Apr 19, 2006 1:31 pm
Location: Leysin, Alpes Vaudoises, Switzerland
Contact:

Anyone ever had a booking from a free e-mail address?

Post by Mountain Goat »

This sounds ludicrous, but going through our firm bookings for the 12 months from Feb. this year, and sorting e-mail addresses for a newsletter plugging next year, not one of our guests used a free e-mail address either to book, or in the subsequent correspondence.

Hotmail and Yahoo stand out as non-bookers, with Gmail very rare anyway.

Does this mean anything at all?

MGoat
(not too mean to fork out $5/month for e-mail)
Hells Bells
Posts: 13173
Joined: Sat Apr 30, 2005 8:42 am
Location: French Alps
Contact:

Post by Hells Bells »

I use GMail now, and I have had a booking from a yahoo address, but usually nothing from free ones at all.
User avatar
debk
Posts: 1053
Joined: Sat Sep 25, 2004 12:01 pm
Location: Lisbon, Portugal
Contact:

Post by debk »

Someone asked about this in a PerfectPlaces thread here at LMH back in August. Vrooje was mentioning her poor luck with freebie emails and one thing led to another. The whole thread is here viewtopic.php?t=1177&postdays=0&postorder=asc&start=75

And here's what I wrote in reply on 19 August 2006:
Took a quick look just now and we have had 19 reservations so far this year from hotmail, yahoo and gmail accounts.
Since then, I've taken another 3 reservations from yahoo address and 1 from hotmail.

Grand total of 23 reservations taken from freebies this year. Bring 'em on!
debk
User avatar
Big Sis..
Posts: 8059
Joined: Mon Feb 19, 2007 5:31 pm
Location: Torrevieja and Norfolk
Contact:

Post by Big Sis.. »

Hi debk :D
Bring 'em on!
debk

Just not at 1am Eh????? :wink: :roll: :lol:


As a matter of interest was this 1am arrival from a free email?
la vache!
Posts: 11065
Joined: Wed Feb 16, 2005 7:22 pm

Post by la vache! »

MG,
I've noticed that recently I've had MORE free e mail address enquiries and bookings, most from hotmail, which as I've said on another thread causes me no end of problems as a lot of my e mails end up in the ether somewhere (especially those with attachements). I had one again last week which went astray - fortunately the enquirer sent a follow up e mail as I had no phone number - and I still have the booking.
Interestinly I also seem to be getting fewer from people's work e mail addresses though, this could be why.
User avatar
debk
Posts: 1053
Joined: Sat Sep 25, 2004 12:01 pm
Location: Lisbon, Portugal
Contact:

Post by debk »

As a matter of interest was this 1am arrival from a free email?
The booking is for a couple of friends, some used free emails, some didn't.
Interestinly I also seem to be getting fewer from people's work e mail addresses though, this could be why.
As companies crack down on non-business use of email, I would hope to see more and more free and/or vanity email addresses. Whoops, my bias showing again. 8)
debk
Hells Bells
Posts: 13173
Joined: Sat Apr 30, 2005 8:42 am
Location: French Alps
Contact:

Post by Hells Bells »

Since the Perfect Places thread, I too have had a look at my bookings, and there has been an increase in free email bookings, the comment above was more or less what I said then. I think possibly because it is more common to change your ISP these days, people are opting for free webmail addresses instead of constantly changing them.
Orion
Posts: 25
Joined: Sat Dec 24, 2005 1:43 pm
Location: Lot et Garonne, France
Contact:

Post by Orion »

With gmail and yahoo being accessible through POP (i.e. outlook and the like) web email addresses are very easy to use. I am migrating to my third French ISP?ADSL provider and now am veering towards using either gmail or yahoo as my principal address.
Last edited by Orion on Fri Oct 13, 2006 6:26 am, edited 1 time in total.
User avatar
vrooje
Posts: 3202
Joined: Thu Dec 09, 2004 2:48 am
Location: Burgundy, France

Post by vrooje »

I do have a few bookings with free e-mails, but most are not. I haven't done the research, but I would guess that a somewhat larger percentage of my non-converting inquiries are from free e-mails.
Brooke
Hells Bells
Posts: 13173
Joined: Sat Apr 30, 2005 8:42 am
Location: French Alps
Contact:

Post by Hells Bells »

I seem to get a lot from business addresses, but usually thier own company rather than an employee emailing in office time.
User avatar
giofed
Posts: 27
Joined: Wed Feb 22, 2006 11:28 pm
Location: Tuscany
Contact:

Post by giofed »

Actually, we get a LOT of free email addresses....
I think it's very hard to find criteria for a marketing study... at times we have the same person writing first with the free address, then with the work address, then back to free....

there maybe a zillion reasons why one would use a free email, even if, or especially, if he or she is a big shot in some company...
e-richard
Posts: 5008
Joined: Sun Oct 17, 2004 11:33 am
Location: Algarve, Portugal
Contact:

Post by e-richard »

Just under 80% of my bookings in 2006 came from personal addresses. I haven't looked at non-booked enquiries, but suspect its similar.

Question though: When you all talk about FREE email addresses, do you include the free email address you get with your ISP (btinternet, tiscali, aol etc) ?
I have included these in my term "personal address" as opposed to obvious business names.
Post Reply