Guest Refusing to Sign Rental Agreement

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bessie
Posts: 585
Joined: Sun Sep 30, 2012 3:45 pm

Post by bessie »

I ask all guests to sign ,never had anyone refuse as they understand it is a reasonable request for a valid reason.
Guests who are difficult over my rules I can do without ,

:?
Sam V
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Location: Villa in Gale, Algarve, Portugal. At home in Fetcham, Surrey, UK
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Post by Sam V »

So now Friday has been and gone, do 'we' still have a booking or not?
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rosebud
Posts: 625
Joined: Wed Mar 14, 2012 5:24 pm
Location: Steyning, West Sussex

Post by rosebud »

Afraid I don't ask for a signature - I have the following sentence in my message to guests who pay me directly:
Please read my Terms and Conditions carefully as payment of the deposit signifies their acceptance
When guests pay via OD I get a message that says they have agreed to my Terms and Conditions

However if you feel uncomfortable about a guest for any reason it is far better not to have them stay.
croatian_villa
Posts: 73
Joined: Mon Jun 25, 2012 10:41 am
Location: Croatia & U.K

Post by croatian_villa »

Unfortunately I did not feel comfortable with this one so cancelled. Thanks for the feedback! Then they start responding to my emails telling me how disgraceful this is. I've had enough stress with this booking so feel a lot better cutting my losses.
Booking terms have been updated to cover this scenario and I include a reference to these terms informing they must agree to them and sign before a booking is confirmed.
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pepsipuss
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Post by pepsipuss »

We have a similar clause to Rosebud: payment of deposit (or the full amount of rental) signifies agreement with these terms and conditions.

As others have said, you probably don't need it once you have received money but it saves any argument.
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zebedee
Posts: 1270
Joined: Fri Sep 12, 2014 2:57 pm
Location: yorkshire dales

Post by zebedee »

croatian villa wrote
Then they start responding to my emails telling me how disgraceful this is
Imagine how much trouble they would have been as guests! I am sure you did the right thing, they did not respond to your earlier emails, and have not come across as reasonable people.
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