Lay My Hat home page Lay My Hat Forum
The forum for holiday rental owners


 
  FAQFAQ    SearchSearch    MemberlistMemberlist   UsergroupsUsergroups    RegisterRegister  
  ProfileProfile    Log in to check your private messagesLog in to check your private messages    Log inLog in 

Problem with reviews - Fewo/HA

 
Post new topic   Reply to topic    Lay My Hat Forum Index ->
Rental listing sites
View previous topic :: View next topic  
Author Message
dado1977



Joined: 25 May 2016
Posts: 12
Location: Croatia

PostPosted: Wed Aug 23, 2017 9:29 pm    Post subject: Problem with reviews - Fewo/HA Reply with quote

I have very intersiting problem AGAIN with this fantastic new improvements on fewo direkt. I use this site for ages and this year i can not believe how much efforts they do to just lose all customers.

Do you know how we can get review from the guests?
i have entered all reservations made through homeaway and than invite them after they leave. Even i entered reservations i can not see their emails even when they leave?!
i asked customer sevice what is the problem why i can not see the emails and they told me you should ask the guest to give me email??
So through system i have somehow invited the guests to leave review. but i when i get copy of this message on my email it says that they must follow some link below to leave review. OF course i checked hundred of times there is no any link in this !!

So does anybody have similar problem?
Now after we lose most of the reservations from this web site we cna not even invite them to leave review.
_________________
www.holidayhouse-krk.com
Back to top
View user's profile Send private message Visit poster's website
Display posts from previous:   
Post new topic   Reply to topic    Lay My Hat Forum Index ->
Rental listing sites
All times are GMT
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB © 2001, 2005 phpBB Group