Booking.com
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Booking.com
Has anyone tried listing with booking.com?
If so how are you finding it?
Newtoit
If so how are you finding it?
Newtoit
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For me, it's been fine now that I've sorted out an initial problem with no-one wanting to pay for their bookings. Now I can accept cards and ask them to add the CVC code to the booking, I've had no problems. Most of my summer bookigs were through them this year. I had a referral link for 5 commission free bookings, but they seem to have suspended the programme for now, so if anyone else still has a link available perhaps they can offer it to you?
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been with them 5yrs - good for increased B&B bookings, not so for gite (holiday cottage) bookings. Mostly short stays & we have ltd B&B to 2nts minimum & gites to 3-5 nts minimum. Increase prices to absorb the 17% commission. Down side - no-one reads the small print so can lead to problems, Up-side - a great way to gain new regular guests. Everyone is now listing with them so competition is fierce - we have a third of our past level of bookings via them this year, but have also gained a lot now guests book direct. French in particular know about the commission so now phone us to negotiate a price beneficial to us both. Someone who booked a 1 nt stay 3 yrs ago, returned last year for 3nts 2rooms & this year booked the entire estate for whole family for a week - would probably never have found us otherwise.
I am getting plenty of bookings through them, I let them handle all the payments which seems to stop all the none payment cancellations some people report, The only down side is I don't get paid until 16th of the following month but for me this isn't a problem. My bookings range from 2 nights to a 2 week booking I have just received from Canada.
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- Location: French Alps
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We have had a lot of bookings via Booking.com and have generally found them to be fine. We use them to take payments for their bookings and this, too, has worked out well. The only thing I wish they would do that they don't is to manage damage deposits and damage deposit refunds. They won't do this so you have to arrange to handle these yourself. This has put a few guests off and caused some issues when we approach guests who have booked and paid through Booking.com to request our damage deposit payment via our own online payment portal.
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Thanks for this. I've started to fill in an entry with them. So far I can only see a way to enter a per-night price. Do they allow a minimum number of nights? Our set-up costs are fairly high, so we don't take bookings for less than 3 nights. Is that going to be possible? And if so, can you remember how?
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- Posts: 13173
- Joined: Sat Apr 30, 2005 8:42 am
- Location: French Alps
- Contact:
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- Posts: 236
- Joined: Mon Nov 17, 2008 11:33 am
- Location: Devon
- Contact:
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- Posts: 13173
- Joined: Sat Apr 30, 2005 8:42 am
- Location: French Alps
- Contact:
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- Posts: 236
- Joined: Mon Nov 17, 2008 11:33 am
- Location: Devon
- Contact: