(Not sure if this is the right section, but it's not actually about scam emails)
Is anyone else getting a lot of scam bookings from African countries through booking.com? Just got the third one in a row. Always for 1 person, 9 days, 1 room. Not sure exactly what to do with these as there's no easy way to refuse the booking and booking.com take ages to reply. I don't want to send a payment request in response as booking.com suggest as I don't want these scammers to have any of my details.
I've tried immediately marking the latest one as a non-payment as I know there will never be any payment, but does anyone have any other ideas?
Booking.com scams
Visa scam - they need an address to get Visa, no intention of staying - only way out is for bdotcom to take payment for you or demand full address, mobile & credit card details to confirm all bookings. Since started taking CC payments 3 yrs ago we no longer receive these bookings, but many of my colleagues receive several a day......
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- Posts: 40
- Joined: Wed Mar 02, 2016 4:16 pm
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- Posts: 40
- Joined: Wed Mar 02, 2016 4:16 pm
I can only take credit cards through PayPal and B.com won't accept that. It's a pity because I've had some great guests through them, but I'm already sick of the scammers and the unbelievable amount of time it takes B.com to reply to a message is not acceptable. Gah.Cymraes wrote:I haven't had any. I require BdotC to take a credit card, address and telephone number before they can book.
Stops the scammers.
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- Posts: 40
- Joined: Wed Mar 02, 2016 4:16 pm
This is the third in the last few weeks. I had a reply from customer services. They say I should send the guest my bank details and see if they pay me! Obviously because that is the correct way to respond to a scammer!casasantoestevo wrote:As you can only communicate with the potential guests via Booking's own system then surely you just report theses scams to the customer services?
How many have you had?
PS: Booking will take the cc details and payment for you if you wish.
Unsurprisingly I have had a request from the guest to cancel without payment - exactly the same as the last times.