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How to stop people smoking
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Bassman



Joined: 05 Oct 2010
Posts: 720
Location: Charente Maritime

PostPosted: Fri Nov 03, 2017 5:07 pm    Post subject: Reply with quote

Just off the top of my head Confused i wonder if you could word in your contract that they would be responsible for lose of business if the following guest refused to stay in smoke smelling accommodation & demanded a refund/discount.
I may reread this later & delete it as ive done on a few occasions
Embarassed
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joddle



Joined: 22 Feb 2010
Posts: 655
Location: Valencia

PostPosted: Fri Nov 03, 2017 5:24 pm    Post subject: Reply with quote

Bassman wrote:
Just off the top of my head Confused i wonder if you could word in your contract that they would be responsible for lose of business if the following guest refused to stay in smoke smelling accommodation & demanded a refund/discount.
I may reread this later & delete it as ive done on a few occasions
Embarassed


Love that idea - whether on not we could actually make it stick is another question. Will have to look into that!
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casasantoestevo



Joined: 06 Nov 2006
Posts: 3815
Location: O Saviñao, Galicia

PostPosted: Fri Nov 03, 2017 8:20 pm    Post subject: Reply with quote

Have you ever wondered how that sort of house regulation would stand up in the Spanish justice system?
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Ian and Irene

Never try to out-stubborn your guests.
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russellt



Joined: 09 Dec 2014
Posts: 328
Location: Ivybridge, Devon, UK

PostPosted: Fri Nov 03, 2017 9:03 pm    Post subject: Reply with quote

[quote="joddle"]
Ele wrote:

They can smoke if they are willing to risk the deduction to their deposit


Barring living next door, and monitoring 24/7 with a large pair of binoculars or a covert cctv system, that's about the extent of it.

10 years in, clear warning in the T&Cs, no scent of tobacco to date.

(I think smokers now accept their weakness, and understand how society rejects it - only speaking for my experience of UK society.)
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Sandra J



Joined: 30 Aug 2015
Posts: 35
Location: North Yorkshire

PostPosted: Sat Nov 04, 2017 9:59 am    Post subject: Reply with quote

Unfortunately we have had smoking in our property several times over the last few years despite it being advertised as non smoking. Last couple of times was when we were with “Holiday Cottages” agency and they said it was MY fault for not having NO SMOKING signs 🙁🙁. No longer use any agency and all bookings are direct.

We have a clause in our T & C’s that guests will pay for all bedding, curtains etc to be professionally laundered if they smoke in the property and I have estimated the cost to be at least £150 after getting a quote from a local company. I have a severe allergy to cigarette smoke and a very kind neighbour did the washing for me. So far this has deterred smoking. If it happens again I will be charging the guilty party for the full cleaning cost as they have agreed to our T & C’s when booking.
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