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contact detaails for Airbnb

 
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barbersdrove



Joined: 18 Mar 2010
Posts: 977
Location: crowland south lincolnshire

PostPosted: Sat Nov 11, 2017 9:08 am    Post subject: contact detaails for Airbnb Reply with quote

does nayine have any contact details for Airbnb that means I can talk to someone, or an email address. I have cancelled a booking as it was from an agent for his workers not for himself which is against their trust and safety policy but it seems I will be penalised for this by losing my Superhost staus plus they will not permit me to release the dates for booking again.
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apexblue



Joined: 10 Sep 2008
Posts: 2076
Location: UK

PostPosted: Sat Nov 11, 2017 10:32 am    Post subject: Reply with quote

They always respond very quickly via Twitter.
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barbersdrove



Joined: 18 Mar 2010
Posts: 977
Location: crowland south lincolnshire

PostPosted: Sat Nov 11, 2017 10:44 am    Post subject: Reply with quote

i managed in the end to find a phone number and got the issue resolved very quickly. the number was 0208 3318 1111. you have t enter your verified tel number and the ' sign they said but no sign on my phone so I pressed the hash key and it got me through no problem.
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e-richard



Joined: 17 Oct 2004
Posts: 4872
Location: Algarve, Portugal

PostPosted: Sat Nov 11, 2017 5:17 pm    Post subject: Reply with quote

barbersdrove wrote:
... you have t enter your verified tel number and the ' sign they said but no sign on my phone....

That's because in America, this is called a pound sign #
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PIMS: Holiday Rental Management system
They say we learn from our mistakes. That makes me a genius !
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