Lay My Hat home page Lay My Hat Forum
The forum for holiday rental owners


 
  FAQFAQ    SearchSearch    MemberlistMemberlist   UsergroupsUsergroups    RegisterRegister  
  ProfileProfile    Log in to check your private messagesLog in to check your private messages    Log inLog in 

Owners Direct Account Deactivation
Goto page Previous  1, 2
 
Post new topic   Reply to topic    Lay My Hat Forum Index ->
Rental listing sites
View previous topic :: View next topic  
Author Message
lasourcetranquille



Joined: 02 Dec 2010
Posts: 204
Location: Mouy, Oise

PostPosted: Fri Sep 15, 2017 7:40 pm    Post subject: Reply with quote

SW31 wrote:

Me, I'm fed up with owners misleading people in the filters. I've seen quite a few gtes stating they have a pool. You have to go right through the blurb to discover that the 'pool' turns out to be the municipal pool in their town. Sorry, but when a property states a pool, regardless if it's private or communist, I expect it to be on site.


Haha! Love it! I'm going to start looking out for communist pools now for all my holidays.. Let Corbyn in and all the UK ones will qualify! Laughing Laughing
_________________
http://www.lasourcetranquille.com
http://www.chantillyexpat.com
Back to top
View user's profile Send private message Visit poster's website
COYS



Joined: 06 Jun 2015
Posts: 746
Location: Greek Islands

PostPosted: Sat Sep 16, 2017 3:18 pm    Post subject: Reply with quote

Zingara wrote:
What I did find interesting (and most of you had probably picked this up already) is that, it seems if you adopt online payments prior to your subscription expiring you should get 'immediate' as opposed to post-check-in payments (in the Help section)


News to me, do tell.
_________________
This time next year Rodney, we'll be millionaires.
Back to top
View user's profile Send private message
vacancesthezan



Joined: 31 Jul 2010
Posts: 246
Location: France

PostPosted: Sat Sep 16, 2017 3:32 pm    Post subject: Reply with quote

Zingara wrote:
What I did find interesting (and most of you had probably picked this up already) is that, it seems if you adopt online payments prior to your subscription expiring you should get 'immediate' as opposed to post-check-in payments (in the Help section)


Plus if you subscribe to "alternative payment" prior to renewal your life will be SOOoo much easier if you dont want (or cant accept) the OLP.
Back to top
View user's profile Send private message Visit poster's website
Zingara



Joined: 09 Apr 2013
Posts: 602
Location: Antibes, PACA

PostPosted: Sun Sep 17, 2017 6:11 am    Post subject: Reply with quote

As usual, I think they're having a fiddle with the site, as some of the Help pages are now blank!

Have a look at help Home / getting started / How do I get paid...

If you are linked with Holidayrentpayment there would seem to be a way to 'progress' to Advance payment...contacting them, if they are your 'provider' might be a way forward.

This is from my sign up confirmation e-mail:

"Congratulations! You have successfully activated payment processing via HolidayRentPayment. You will be able to accept online payments through your Owners Direct account within 24 hours of receipt of this email. Guest payments are deposited into your bank account within 5 - 7 business days depending on settlement times, which can vary by bank. To view your terms and conditions for payment processing, click here."

I would assume that, even though Yapstone have now taken them over, that the same option applies....but I could be wrong!
Back to top
View user's profile Send private message
COYS



Joined: 06 Jun 2015
Posts: 746
Location: Greek Islands

PostPosted: Mon Sep 18, 2017 5:48 am    Post subject: Reply with quote

I read that as saying that if you had a HolidayRentPayments account from back in the HR days you 'may' (their favourite catch all) qualify for faster disbursement. No criteria for how one may or may not qualify & for newbies or those who were merged from elsewhere it'll be business as usual with delayed payment.
_________________
This time next year Rodney, we'll be millionaires.
Back to top
View user's profile Send private message
Zingara



Joined: 09 Apr 2013
Posts: 602
Location: Antibes, PACA

PostPosted: Wed Nov 22, 2017 5:45 am    Post subject: Reply with quote

I have now received an e-mail direct from Homeaway (as opposed to Owners Direct, who sent the last one and apologised for the system error 14.9.17) to say that my listing has been deactivated due to wording which is encouraging potential renters to book other than via their on-line platform....

Erm....I have a subscription listing without on-line booking...

The email also states not to contact Customer Services as they cannot deal with the issue, but to reply to their e-mail confirming that the offending wording has been removed.

They have not replied to (rather brusque) e-mail back, nor the e-mail from OD apologising for their error, which I forwarded...
Back to top
View user's profile Send private message
Mouse



Joined: 20 Jun 2006
Posts: 7167
Location: Balearics

PostPosted: Thu Nov 23, 2017 9:34 am    Post subject: Reply with quote

Rolling Eyes
Back to top
View user's profile Send private message Visit poster's website
Zingara



Joined: 09 Apr 2013
Posts: 602
Location: Antibes, PACA

PostPosted: Thu Nov 23, 2017 4:55 pm    Post subject: Reply with quote

OK, so I removed the 'offending' phraseology, but they now won't reinstate the ad until I remove the 'phone number (as again, this might encourage people to book outside their platform...)

How are people supposed to talk to me?...just via the typed word , via the OD system, which will be censored as well, no doubt!
Back to top
View user's profile Send private message
KathyG



Joined: 28 Jan 2006
Posts: 3224
Location: Le Faou, Brittany

PostPosted: Thu Nov 23, 2017 6:29 pm    Post subject: Reply with quote

Yep it will definitely be censored Zingara. Rolling Eyes
_________________
Kathy
Waterfront location in Le Faou
"My goal in life is to become as wonderful as my dog thinks I am."
Back to top
View user's profile Send private message Visit poster's website
jafa



Joined: 06 Jul 2017
Posts: 42
Location: Kirchberg in tirol

PostPosted: Fri Nov 24, 2017 10:22 am    Post subject: Reply with quote

[quote="Zingara"]OK, so I removed the 'offending' phraseology, but they now won't reinstate the ad until I remove the 'phone number (as again, this might encourage people to book outside their platform...)
Tell them to remove THEIR telephone number as well, as I don't think its correct for any prospective clients to ring the Advertiser to discuss the intricate details of one of their adverts.
_________________
Jafa
Back to top
View user's profile Send private message Visit poster's website
Display posts from previous:   
Post new topic   Reply to topic    Lay My Hat Forum Index ->
Rental listing sites
All times are GMT
Goto page Previous  1, 2
Page 2 of 2

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB © 2001, 2005 phpBB Group