Booking.com

OTA = Online Travel Agency, which means those sites that sell the booking and take the payment for you.
Mmmbobby
Posts: 24
Joined: Thu Dec 07, 2017 10:35 am

Booking.com

Post by Mmmbobby »

Anyone noticed that the latest Booking.com tv ad makes it look that guests can cancel as they please with no penalty and I am sure I am not the first to have guests arrive, thinking that they have already paid, as they have given their credit card details to Booking.com. I called B.com and raised these points, the very pleasant girl at the other end agreed with me but said that guests should read their information properly. Unfortunately they don’t , which causes awkward moments when payment is asked for.
B.c really need to get their act together and make things clearer. OK rant over
The Olive Grove
Posts: 750
Joined: Sun Mar 25, 2007 2:19 pm

Post by The Olive Grove »

Hmmm - I was considering Booking.com - not so sure now.
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CSE
Posts: 4414
Joined: Mon Nov 06, 2006 3:34 pm
Location: Galicia

Post by CSE »

Anyone noticed that the latest Booking.com tv ad makes it look that guests can cancel as they please with no penalty
Nothing new, they have been doing that for a long time.
https://www.youtube.com/user/bookingvideos
Never try to out-stubborn your guests.
rosebud
Posts: 625
Joined: Wed Mar 14, 2012 5:24 pm
Location: Steyning, West Sussex

Post by rosebud »

Tried booking.com for nearly a year.

Got just one booking and guests left a bit of a mess.

After that decided to leave and rely on other sources for bookings...
User avatar
CSE
Posts: 4414
Joined: Mon Nov 06, 2006 3:34 pm
Location: Galicia

Post by CSE »

IMHO only having one guest in a year really means that something not correct in your listing.
What that was we can not tell. Everything from prices, conditions of payment, to photos or just too much competition in your area, Sorry it never worked for you.
You cannot blame Booking for the condition guests left your house in.
Never try to out-stubborn your guests.
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