I don't understand how some guests rate their stays on Booking.com. I've had guests give glowing reviews then rate quite low.
The last one told us how perfect it was; he couldn't believe it was only 5 minutes walk from his friend's house, then in "location" gave only 7.5. ( 10s in other areas)
???
Reviews
Reviews
What you've never had you never miss!
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- Posts: 812
- Joined: Thu May 29, 2014 10:40 pm
- Location: Saint Gervais les Bains, France
- Contact:
French guests don't score highly... a 7.9 from a French guest means 'Oh wow, I LOVE this place!!'... it's just a cultural thing.
Try not to worry... 90% of our business is French and, as such, our score is (marginally) lower than an equivalent gite with lower occupancy nearby who cater for 90% UK guests. The French prefer to book with us... they say our score, when coupled with the comments, is more believable
Try not to worry... 90% of our business is French and, as such, our score is (marginally) lower than an equivalent gite with lower occupancy nearby who cater for 90% UK guests. The French prefer to book with us... they say our score, when coupled with the comments, is more believable