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zebedee



Joined: 12 Sep 2014
Posts: 1039
Location: yorkshire dales

PostPosted: Tue Jul 24, 2018 7:03 am    Post subject: Reply with quote

Quote:

Given that graphologists are in business and handwriting is unique, I would have said that handwriting might fall in this category.


DNA is unique as well. Does this mean I have to sack my cleaner and travel to do changeovers?? Very Happy Very Happy Very Happy
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e-richard



Joined: 17 Oct 2004
Posts: 4991
Location: Algarve, Portugal

PostPosted: Tue Jul 24, 2018 7:48 am    Post subject: Reply with quote

COYS wrote:
... I think the photographic element of the guest book entries is far more effective than just plain text.

+1

And I agree with everything else in Coys' post above.
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PIMS: Holiday Rental Management system
They say we learn from our mistakes. That makes me a genius !
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newtimber



Joined: 24 Nov 2012
Posts: 1700
Location: Brighton

PostPosted: Tue Jul 24, 2018 8:28 am    Post subject: Reply with quote

COYS wrote:


Second apology for thread creep & for what it's worth to the OP I think the photographic element of the guest book entries is far more effective than just plain text.


OK speaking personally as a guest, I would not want or expect my hand-written comments to be published online. What I write in a guestbook I expect to be seen by a very restricted audience not available for all the world to see. Regardless of GDPR, I think it is only polite you should ask before you do this.
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greenbarn



Joined: 30 May 2009
Posts: 6086
Location: The Westmorland Dales, Cumbria

PostPosted: Tue Jul 24, 2018 9:00 am    Post subject: Reply with quote

Yes, itís a mountain in many cases and we can choose to ignore the legislation in the knowledge that itís highly unlikely that the GDPR police will send the SWAT team on a random visit.
More important perhaps is the spirit of the legislation to respect our guests' right to their privacy (whilst also being aware of the actions they can take if we donít).

I agree that an image of the guestsí comments is more valuable than typed up text, and there is nothing to stop anyone using an image of the comments (handwriting - certainly in isolation - is not regarded as PII; a full read of the ICO documentation on PII will reveal all manner of possible identifiers that may contribute to identification in certain circumstances if anyone is remotely interested.)
Whilst being wary of taking one statement in isolation, this is a reasonable guideline:
Quote:
If it is possible to identify an individual directly from the information you are processing, then that information may be personal data.


You have to decide if a combination of name, where the guest is from, when they stayed and where would be enough (directly) to identify that person; displaying comments anonymously is a simple safeguard and will generally remove the issue.

It is also perhaps a simple courtesy to anonymize information that you are choosing to put into the public domain, regardless of what the individuals choose to put out themselves. If I saw a public reproduction of a comment Iíd left alongside my name, and I hadnít given explicit permission for it to be used, I would not be happy about it.
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newtimber



Joined: 24 Nov 2012
Posts: 1700
Location: Brighton

PostPosted: Tue Jul 24, 2018 9:56 am    Post subject: Reply with quote

greenbarn wrote:
If I saw a public reproduction of a comment Iíd left alongside my name, and I hadnít given explicit permission for it to be used, I would not be happy about it.


+1

I have stayed in places that I would not recommend and would not want to come back to and would not want my comments in a guestbook to be used "as a review" to encourage others to stay. That is not why I wrote them.

I always try to find something positive to say in the guestbook and write any negative comments and suggestions separately. I think that is what all of us would want and expect from our guests and that should not be abused.
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