HL Terms Change

OTA = Online Travel Agency, which means those sites that sell the booking and take the payment for you.
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apexblue
Posts: 2249
Joined: Wed Sep 10, 2008 6:58 pm
Location: UK

HL Terms Change

Post by apexblue »

Has anyone received a call from HL to say terms changed to balance due at 40 days and 20% deposit ?
It is better to remain quiet and have one think you are stupid, than to open your mouth and remove all doubt....

The biggest mistake we make in life is thinking we have time.
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Cymraes
Posts: 519
Joined: Tue Jul 07, 2015 3:31 pm
Location: North Wales

Re: HL Terms Change

Post by Cymraes »

apexblue wrote:Has anyone received a call from HL to say terms changed to balance due at 40 days and 20% deposit ?
They put me in the "test" group earlier this year. I kicked up a huge fuss and they put it back to how I'd set it.

if you're not happy you need to raise a stink.
ianh100
Posts: 598
Joined: Thu Jan 10, 2013 4:37 pm
Location: Sherborne Dorset

Post by ianh100 »

Not to us, but it would only be a problem if we got any bookings from them....
newtimber
Posts: 1945
Joined: Sat Nov 24, 2012 5:57 pm
Location: Brighton
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Post by newtimber »

Yes I got that but it doesn't effect those who insist on full payment upfront. Generous cancellation terms isn't really an option for those whose market is children on school holidays...
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