FYI Guardian article on what happens when a UK self-catering holiday is cancelled:
https://www.theguardian.com/travel/2020 ... e-covid-19
“Can I get a refund” Guardian article C-19 and UK bookings
Huge amount of ignorance about the importance of travel insurance when booking a holiday cottage - even when it's specifically advised in the booking contract.
The phrase "Frustratingly, most providers are advising guests who want a refund to claim on their holiday insurance" shows that even journalists who specialise in travel seem to be surprised that insurance should have been taken out.
The phrase "Frustratingly, most providers are advising guests who want a refund to claim on their holiday insurance" shows that even journalists who specialise in travel seem to be surprised that insurance should have been taken out.