Lay My Hat home page Lay My Hat Forum
The forum for holiday rental owners


 
  FAQFAQ    SearchSearch    MemberlistMemberlist   UsergroupsUsergroups    RegisterRegister  
  ProfileProfile    Log in to check your private messagesLog in to check your private messages    Log inLog in 

The problem with remote control heating
Goto page Previous  1, 2
 
Post new topic   Reply to topic    Lay My Hat Forum Index ->
Managing your guests
View previous topic :: View next topic  
Author Message
ianh100



Joined: 10 Jan 2013
Posts: 583
Location: Sherborne Dorset

PostPosted: Sun Dec 25, 2016 8:18 pm    Post subject: Reply with quote

Hi Jane,
We do have a set schedule of 20C during the day (until 10pm) then dropping to 18 at night. The issue is we can't cap what they can control locally. We want guests to be comfortable and have the ability to adjust to suit themselves, its just that 28 seems unhealthy!
Back to top
View user's profile Send private message
Janev1000



Joined: 23 Dec 2016
Posts: 14
Location: Rye Harbour

PostPosted: Mon Dec 26, 2016 7:02 pm    Post subject: Reply with quote

So when your schedule switches over, do they keep turning it up? I think that's a major flaw with Hive in that you can't cap the temperature. I'm in the same situation as you in that I live off site but more reason for me to worry that the gas will run out! I check the supply every fortnight so this would be ok if guests are sensible with their use as I get approx 70 hours of gas with each bottle and 2 get changed each time, with 2 as back up. My temperatures are set to 20c for some periods and 18c for others, depending on the weather, which seems to suit most guests as it's only a small cottage with a wood burner for extra warmth. However, I think I'd have to intervene if the temperature was continually hiked up to 28C!, especially as I do pre-mention this in my pre-arrival info. Personally, I think that temperature is a bit abusive if there are no medical needs involved and I'd be tweaking it a bit, especially during the night.
Back to top
View user's profile Send private message Visit poster's website
ianh100



Joined: 10 Jan 2013
Posts: 583
Location: Sherborne Dorset

PostPosted: Tue Dec 27, 2016 11:28 am    Post subject: Reply with quote

Hi Jane,
Correct you cant currently cap the temperature with Hive. The do continue to update what can be done and there are a number of requests for landlord style functionality.

They seem to have relaxed the temperatures they are using a little as it now seems to have been more like 25 most of the time. I would still find that pretty uncomfortable myself. They probably have the windows open as well!

I have been thinking of ways I could possibly cap the temperature, I do have another internet connected thermostat that I could fit. I could then set up an IFTTT (If this, then that) rule to automatically turn the stat back down to a maximum allowed temperature. All a bit to complex to do really.
Back to top
View user's profile Send private message
Eagerbeaver



Joined: 19 Mar 2013
Posts: 25

PostPosted: Wed Dec 28, 2016 9:18 pm    Post subject: Reply with quote

Hive is really not ideal for FHLs. Who suggested you fit that?

We looked at several systems and was pushed towards Hive but it was too compromised.

We ended up going for Heatmiser Neo. It has no learning function but is very customisable and in a year of running it have only good things to say about it.

Hive is great for home use but even there we went for Heatmiser so we could run a single app. There is also a plug adaptor allowing you to switch lights.

Very cheap too.
Back to top
View user's profile Send private message
ianh100



Joined: 10 Jan 2013
Posts: 583
Location: Sherborne Dorset

PostPosted: Thu Dec 29, 2016 7:01 am    Post subject: Reply with quote

I did originally have Heatmiser WiFi, the version before Neo. The initial Heatmiser solution had a big security issue which they fixed by removing most of the functionality. I wasn't very impressed with the way that Heatmiser handled that issue so wasn't prepared to invest more with them.

Hive is pretty good for us and has been reliable, we use the additional PIR sensors to alert us when guests arrive. It doesn't currently have the ability to cap heating but the software is updated frequently so I expect this will get fixed over time.
Back to top
View user's profile Send private message
OSINCLAIR



Joined: 14 Sep 2013
Posts: 22
Location: Cumbria

PostPosted: Tue Jan 03, 2017 1:19 pm    Post subject: Reply with quote

We also have Hive and I have no issues with turning it down when I see misused. Doesnt happen very often thank goodness. No one has ever challenged me for doing so. If misuse continues I just call them to ask if they are having issues with the heating and need my help. I do think the manual theromstat provided is complicated for people to use especially elderly people with poor eyesight (was that ageist?) so think also that some just dont know what they are doing. Telephone callls confnirm that theory! They just think its a bit chilly lets ramp it up. My husband does the same in the car and it drives me nuts.
Back to top
View user's profile Send private message
tchn



Joined: 11 Jun 2012
Posts: 226
Location: Lake District

PostPosted: Tue Jan 03, 2017 4:10 pm    Post subject: Reply with quote

We've now been using the Heatmiser Smartstat (simpler and cheaper than the Neo and without the need for a modem plugged in to the router) for 3 months and i've been very pleased with it. I have a plan running the same every day of the week and have locked it. Guests can increase or decrease by 5 degrees (I choose that - I could make it much smaller), but at the next programme stage it returns to programme. I ensure they know this and tell them to call me if they want the programme changed. The only time i couldn't access it (from 100s of miles away) led to me checking the electricity board site and finding there was a major power cut.
Back to top
View user's profile Send private message
moray_cottages



Joined: 19 Mar 2012
Posts: 17
Location: Forres

PostPosted: Wed Mar 11, 2020 7:43 pm    Post subject: Reply with quote

We've recently had a Hive installed in one of our cottages - we've got a regular guest in at the moment who must be walking around in his pants as the current temperature in the house is 26 degrees with the thermostat set at 28 degrees! The poor boiler Rolling Eyes

I've just installed the IFTTT landlord control that resets the thermostat back to our scheduled temperature every hour Very Happy
Back to top
View user's profile Send private message Visit poster's website
ianh100



Joined: 10 Jan 2013
Posts: 583
Location: Sherborne Dorset

PostPosted: Thu Mar 12, 2020 10:41 pm    Post subject: Reply with quote

We have Hive and while I like it this is the one lacking feature. You are lucky it is just 28! We had guests leaving it at max (I think 32) for a week when I am sure they had the windows open.

We set our schedule to kick back to 20C several times a day so if they go out it should drop. Some guests re set the schedule which you cant lock out on Hive. I dont like the IFTTT model as if I were staying I would feel the owner was spying on me and turning down the heating. I really thing BG should allow us to set a temperature cap.
Back to top
View user's profile Send private message
newtimber



Joined: 24 Nov 2012
Posts: 1799
Location: Brighton

PostPosted: Fri Mar 13, 2020 11:53 am    Post subject: Reply with quote

I think setting is down to 20 degrees is too low. People tend to feel colder when they are away and the Age UK guide suggests the elderly heat their main living areas to 21 degrees. If you set it too low, people who don't understand how thermostats work then crank it up to max thinking it will get hotter quicker. Even worse if you alter it remotely when they're out - if when they get back and find it's not warm enough, they will then set it to be really hot when they leave next day so that it is warm enough when they get back next time.
_________________
Newtimber Holiday Cottages Facebook Page
Back to top
View user's profile Send private message Visit poster's website
akwe-xavante



Joined: 01 Jul 2015
Posts: 303
Location: East Yorkshire

PostPosted: Mon Mar 16, 2020 3:12 pm    Post subject: Reply with quote

Had a frost stat wired up reverse ways round for the last 5yrs. It turns the Heating off at 22 degrees (Knee Height).

5yrs and no complaints so far and i'm happy too although the heating bills are still high for me, i have brought it under control.

Guests are no longer opening windows because it's too warm and then leaving them WIDE open for the day when they go out so the property is also much more secure when unoccupied too.

I did have a guest last autumn who was a heating engineer who questioned "I don't know how you're doing it but it's working!" He went on to say they've all been warm enough, no complaints. I didn't enlighten him.
Back to top
View user's profile Send private message
AlexCaro



Joined: 24 Aug 2020
Posts: 5

PostPosted: Fri Aug 28, 2020 4:38 am    Post subject: Reply with quote

Maybe, in this case, you can sign up some papers with your guests that include rules using electricity, water, etc. And if they want a higher temperature in the room, they must pay extra
_________________
The more you know
Back to top
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic    Lay My Hat Forum Index ->
Managing your guests
All times are GMT
Goto page Previous  1, 2
Page 2 of 2

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB © 2001, 2005 phpBB Group