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Where do most of your bookings come from?

 
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susanj



Joined: 23 Jun 2008
Posts: 172
Location: Estes Park, Colorado

PostPosted: Mon Sep 14, 2020 7:12 pm    Post subject: Where do most of your bookings come from? Reply with quote

We are in the US and have been on VRBO for 18 years for one property and 13 years the other. We added Airbnb 3 years ago and already it's overtaken VRBO. 70-80% of our bookings. I'm not really sure why. They both have a traveler service fee and Airbnb's is actually a larger percentage.

In New Zealand, Airbnb has discontinued the traveler service fee and instead charging hosts 15%! It is coming to parts of the U.S. in November.
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Joanna



Joined: 23 Aug 2007
Posts: 1001
Location: Chester, North West England & Sidmouth, East Devon

PostPosted: Tue Sep 15, 2020 2:57 pm    Post subject: Reply with quote

ABB dropping the traveller fee has been on the cards for a while. Seems to me that it's just a marketing exercise to make guests think they're getting better value. In reality, surely all the owners will put their base prices up to cancel out the increase so guests will end up paying the same as before? That's what we'll do (if we go back to ABB).
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Jo

Joint owner of Baker's Cottage in Chester & Chandler's Cottage in Sidmouth
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susanj



Joined: 23 Jun 2008
Posts: 172
Location: Estes Park, Colorado

PostPosted: Tue Sep 15, 2020 7:43 pm    Post subject: Reply with quote

At first I suppose Vrbo travelers will switch to Airbnb since itíll cost them less. Until Airbnb hosts start raising their prices.

But can you imagine increasing your price 15%?!
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Joanna



Joined: 23 Aug 2007
Posts: 1001
Location: Chester, North West England & Sidmouth, East Devon

PostPosted: Tue Sep 15, 2020 8:22 pm    Post subject: Reply with quote

Quote:
But can you imagine increasing your price 15%?!

Yes - ABB guests have already shown that they'll pay it. When we first listed with them I was amazed that guests would pay what I was charging PLUS the booking fee.

Guests will end up paying the same as they are now and we'll end up earning the same as we do now. The only difference is that ABB will be earning all their commission from us and none from the guest. I wonder if that will make them a bit more focused on keeping owners happy? Probably not.
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Jo

Joint owner of Baker's Cottage in Chester & Chandler's Cottage in Sidmouth
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