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Vrbo traveller reviews

 
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Paul WG



Joined: 07 Feb 2021
Posts: 1
Location: Yonne, Burgundy France

PostPosted: Wed Mar 24, 2021 7:12 pm    Post subject: Vrbo traveller reviews Reply with quote

Hi, over many years we have been through the Owners Direct/HomeAway/Vrbo mill. The site has always produced reasonable results for us even though we are in a non-tourist part of France so we have stuck with it. Recently we have found travellers submit reviews but they are not getting posted to the website. Most annoying given that I have just paid annual subscription and that 2020 was pretty much killed by Covid. The Vrbo site happily states that reviews are important and I know we could do with some up to date ones. The Vrbo 'chat' helpline is almost useless and the telephone contact is worse.
Has anyone else had this issue and found a way to resolve the problem? Question
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