Hello everybody,
Next March a retired couple is coming to our house in Costa de la Luz for 3 weeks. We have known each other by e.mail and phone for one year- they were going to come in March 05 but the day before they had to cancel by a health problem that did not allow them into a plane. Now the question is that I gave them a good price for being a couple, and he says right now that their daught & husband wil be joining them for a long weekend and a couple of friends who are in Spain will join them the last 3 or 4 days of their stay. I really think I have to give them a different price. What do you think?
more people than they said
Rosario
Do you advertise your property per person or for the whole unit?
For example we advertise ours as a whole unit and it can accommodate up to 9 persons. If we get an initial booking for 5 people and 3 more people are added at a later date we don't charge extra. Obviously we take details of the extra people and add them onto to the booking form. (One thing we don't like are extra guests turning up that we don't know about.)
Do you advertise your property per person or for the whole unit?
For example we advertise ours as a whole unit and it can accommodate up to 9 persons. If we get an initial booking for 5 people and 3 more people are added at a later date we don't charge extra. Obviously we take details of the extra people and add them onto to the booking form. (One thing we don't like are extra guests turning up that we don't know about.)
Hi Rosario,
There are several bits missing from this story. Questions:
1. In March 05, did you offer them another week at the same price without giving a time limit?
2. When you agreed the price in 05, was it a special discount for two people, below your normal rates?
4. Have you upgraded your place at all in the interveing two years, added amenities?
5. What's the difference in price for the week that they want? (Please state figures as a % of the original rate and as a sum of real money, because I want to guage how much you're talking about).
All of the above are factors in your decision, but the one thing I would not do is accept the booking with any reluctance in my heart. Both of you have to be comfortable in your decision or you're starting off on the wrong foot. It's been two years since they booked, that's a long time and reasonable people would expect prices to have gone up in that time, and be happy to pay extra.
The most important thing to do is to keep whatever promise you made to them in 05. If that has proved a mistake in hindsight, too bad, nonor it this time and don't do it again. It might make you feel better about it to think how wonderful it is for them that they are well enough to come back, and not in worse health. Keeping promises is more important than a few dimes in your pocket. Welcome them with open arms and an open heart, whether you charge extra or not, sometimes the money isn't the most important thing.
There are several bits missing from this story. Questions:
1. In March 05, did you offer them another week at the same price without giving a time limit?
2. When you agreed the price in 05, was it a special discount for two people, below your normal rates?
4. Have you upgraded your place at all in the interveing two years, added amenities?
5. What's the difference in price for the week that they want? (Please state figures as a % of the original rate and as a sum of real money, because I want to guage how much you're talking about).
All of the above are factors in your decision, but the one thing I would not do is accept the booking with any reluctance in my heart. Both of you have to be comfortable in your decision or you're starting off on the wrong foot. It's been two years since they booked, that's a long time and reasonable people would expect prices to have gone up in that time, and be happy to pay extra.
The most important thing to do is to keep whatever promise you made to them in 05. If that has proved a mistake in hindsight, too bad, nonor it this time and don't do it again. It might make you feel better about it to think how wonderful it is for them that they are well enough to come back, and not in worse health. Keeping promises is more important than a few dimes in your pocket. Welcome them with open arms and an open heart, whether you charge extra or not, sometimes the money isn't the most important thing.
Joanna, are you really an estate agent (or real estate broker)???? You sound far to nice.Joanna wrote: Keeping promises is more important than a few dimes in your pocket. Welcome them with open arms and an open heart, whether you charge extra or not, sometimes the money isn't the most important thing.
Hi Brenda and Joanna,
A.- My price included electricity
B.- In March 06 (I made a mistake, it was not March 05) I gave them a different (higher) price, as I had not began to offer different prices depending on the number of people.
C.- As I have not collected a deposit from them (this is not my usual way, but he wanted to send me a 100 euro note by mail and I told him not to do it, because I do not trust mail here very much) because he finds problems in doing a bank transfer, I think they can look for another accommodation if they think I am not right in asking for 60 euros more than before.
Thank you all
A.- My price included electricity
B.- In March 06 (I made a mistake, it was not March 05) I gave them a different (higher) price, as I had not began to offer different prices depending on the number of people.
C.- As I have not collected a deposit from them (this is not my usual way, but he wanted to send me a 100 euro note by mail and I told him not to do it, because I do not trust mail here very much) because he finds problems in doing a bank transfer, I think they can look for another accommodation if they think I am not right in asking for 60 euros more than before.
Thank you all