Cold calling your punters - give it a whirl?

[Mountain Goat]

We very rarely have any 'phone contact with potential punters, except for last minute bookings, but today, amazingly, I tried calling past punters who'd sent us Christmas cards.

Bingo with the first two couples I tried - nice chat about the weather, new stuff we've got in the chalet - and double bookings confirmed for the summer. Special offer? Yup - same rates as last year.

Neither use email at all, so that's something for you guys to think about. Maybe Force Travel & L could run some seminars for us?

MG

[Chianti]

M G

I'm gob smacked

Well done

[Mountain Goat]

Me too, Chianti. I don't think I'll make it a regular thing, but it's got to be worth a go with the right guests.

Maybe we've got to have an angle - same as discussed elsewhere here - new website, new bicycles, car rental deal in the village, new restaurants, follow up specific things they mentioned in the Visitors' Book, thank them for the Christmas card etc.

MG

[Big Sis..]

Good for you MG..
Thats a new twist isnt it..I can see how that would work as well...
Thanks for sharing..

[Christine Kenyon]

Good idea, MG .... a good way to try and "close that deal". Particularly if they've taken the trouble to contact you and a phone call will seem much more personal.

[Elle1971]

Excellent - well done!
Can you come and do my cold calls for me too please?