Travel Insurance
Travel Insurance
We had a call from a guest who's booked in February asking about access difficulties in case of snow, and we mentioned travel insurance.
The guest was dubious if their travel insurance would cover snow (which rather begs the question as to what it would cover).
Anyone got any experience of UK travel insurance suppliers? We don't particularly want to go down the route of making a specific recommendation to guests, but it would be very useful to know of companies that provide suitable cover for travel entirely within the UK.
The guest was dubious if their travel insurance would cover snow (which rather begs the question as to what it would cover).
Anyone got any experience of UK travel insurance suppliers? We don't particularly want to go down the route of making a specific recommendation to guests, but it would be very useful to know of companies that provide suitable cover for travel entirely within the UK.
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Not sure if this is helpful or TC:
I've just bought my annual cover from annualtravelinsurance.com who offer an OPTIONAL extra cover for "Natural Disaster". The icon would suggest this covers delays, cancellations etc from Ash Clouds, but whether Snow is classified as a natural disaster, I would hesitate to comment
I've just bought my annual cover from annualtravelinsurance.com who offer an OPTIONAL extra cover for "Natural Disaster". The icon would suggest this covers delays, cancellations etc from Ash Clouds, but whether Snow is classified as a natural disaster, I would hesitate to comment
** Richard
PIMS: Holiday Rental Management system
They say we learn from our mistakes. That makes me a genius !
PIMS: Holiday Rental Management system
They say we learn from our mistakes. That makes me a genius !
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Thanks for those two suggestions.
It looks like Direct Travel are out as they don't cover
Maybe travel insurance isn't quite the answer we'd hoped for!
I can feel some searching coming on.
It looks like Direct Travel are out as they don't cover
I can't find anything similar from a scan through the policy mentioned by e-richard, but the only specific mention of adverse weather conditions I can find applies only to the disruption of public transport, which the vast majority of our guests don't use.Any journey or one-way trip within the United Kingdom not involving a sea crossing.
Maybe travel insurance isn't quite the answer we'd hoped for!
I can feel some searching coming on.
What is it about Europeans that they don't 'do' travel insurance.
We have just had a cancellation - nothing to do with the snow, it's the spanish aviation air strike. I offered alternative dates next week as a goodwill gesture(because I havent shifted them) and he's asked about some January dates, so I've offered 4 nights which again haven't shifted. But he said that the 4th person 'can't come for those dates' so how much would it be for 3....
Well, errm, actually I'm not obliged to refund you anything or offer you any alternative dates so no, I'm not giving a discount on it.
So when offering the dates I said it was a straight swap.
but now my antenna is twitching because I know he's going to ask about swapping it to other dates, which I'm not prepared to do, because swapping to other dates that I CAN sell just leaves me sucking up his losses again (as I'm unlikely to sell the dates he just cancelled, being today and for the next 4 nights.
I'm certain he hasn't got travel insurance so I'm now composing a 'sorry but no refund' letter which I know will go down like a lead balloon but so be it.
WHY won't europeans take out bloody travel insurance?????
We have just had a cancellation - nothing to do with the snow, it's the spanish aviation air strike. I offered alternative dates next week as a goodwill gesture(because I havent shifted them) and he's asked about some January dates, so I've offered 4 nights which again haven't shifted. But he said that the 4th person 'can't come for those dates' so how much would it be for 3....
Well, errm, actually I'm not obliged to refund you anything or offer you any alternative dates so no, I'm not giving a discount on it.
So when offering the dates I said it was a straight swap.
but now my antenna is twitching because I know he's going to ask about swapping it to other dates, which I'm not prepared to do, because swapping to other dates that I CAN sell just leaves me sucking up his losses again (as I'm unlikely to sell the dates he just cancelled, being today and for the next 4 nights.
I'm certain he hasn't got travel insurance so I'm now composing a 'sorry but no refund' letter which I know will go down like a lead balloon but so be it.
WHY won't europeans take out bloody travel insurance?????
Nightowl
Forever going one step forwards and two
backwards......
Forever going one step forwards and two
backwards......
No success as yet! Not sure about Schofields who have a policy aimed at the UK traveller; I've read through the small print but it's not clear to me if the policy would cover adverse weather - I suspect not.
Maybe we'll get some clarification and suggestions from Schofields next time they pop in to the forum. As you say Nemo, it would be useful to be able to recommend something, and if suitable cover is not commonly available I'd have a rethink on my stance of not wanting to get involved in recommending a suitable insurance provider.
Maybe we'll get some clarification and suggestions from Schofields next time they pop in to the forum. As you say Nemo, it would be useful to be able to recommend something, and if suitable cover is not commonly available I'd have a rethink on my stance of not wanting to get involved in recommending a suitable insurance provider.
Hi GB
Most standard travel insurance policies will not cover guests for curtailment caused by bad weather but you can get cover
This is what we say (note we don't recommend we suggets they review as per what Schofields advised here a while back) :
Of course even though we say that guests don't take out cover and yet they still expect to be able to cancel and get a refund or alternative dates.
It's a no win situation for us owners....
Most standard travel insurance policies will not cover guests for curtailment caused by bad weather but you can get cover
This is what we say (note we don't recommend we suggets they review as per what Schofields advised here a while back) :
This payment is not normally refundable so you are strongly encouraged to take appropriate travel insurance including cancellation cover. Cancellation due to bad weather is often not covered by standard holiday policies. Please check any policy you may already have and if necessary contact an insurance provider who can organise this cover for you. One such provider to review is J.L. Morris (Insurance Brokers) Ltd who offer a policy which includes cover for curtailment due to "adverse weather conditions making the journey exceptionally hazardous or impossible". They can be contacted on 01202 642840 or by clicking on this link . Please be sure to check that any policy you do select meets your likely requirements.
If you decide not to take out insurance then you accept responsibility for any loss that you may incur as a result.
Of course even though we say that guests don't take out cover and yet they still expect to be able to cancel and get a refund or alternative dates.
It's a no win situation for us owners....