What's you deposit charge?
- bananacake
- Posts: 384
- Joined: Tue Dec 01, 2009 9:55 am
- Location: Adriatic Coast, Pescara, Italy
- Contact:
What's you deposit charge?
Hi there,
i was just wondering if there was a standard deposit charge that we should be using. Would you say that 50% is ok?
i was just wondering if there was a standard deposit charge that we should be using. Would you say that 50% is ok?
- kendalcottages
- Posts: 2474
- Joined: Fri Nov 27, 2009 11:08 am
- Location: Kendal, between the Lake District and the Dales
- Contact:
I think 25% is pretty standard.
We go for 25% or, if that amounts to less than £100, then £100.
We go for 25% or, if that amounts to less than £100, then £100.
Kendal Holiday Cottages Ltd., Kendal, Cumbria - between the Lake District & the Yorkshire Dales.
I go for £250, which happens to be the excess on my insurance, which does cover "damage caused by guests".
** Richard
PIMS: Holiday Rental Management system
They say we learn from our mistakes. That makes me a genius !
PIMS: Holiday Rental Management system
They say we learn from our mistakes. That makes me a genius !
We have 25% as our booking deposit, balance due 8 weeks before arrival. 50% seems very high to me.
If you always do what you've always done then you'll always get what you've always got.
Apartment Mil Palmeras
Apartment Mil Palmeras
It depends on different things and is different amounts depending on who, when and what. At home sometimes its nothing, because I am on site, and I just ask them to tell me if anything gets broken. I say that it will be 100€, but don't always remember to take it.
For new year in the big house, its 1000€ for 12 people, otherwise its normally 500€. On the otherhand I will also accept over occupancy at New Year, and don't charge for it because I already charge a fortune IMO!
I'll accept cheques from French people but otherwise I try to take it using Paypal, because I can refund it and the charges are refunded too.
I would say it needs to be big enough that people respect your stuff, but covering the excess on your insurance seems like a very good idea to me.
Edited to take account of the fact that perhaps this is about the deposit, in which case I take 50% up front, 50% 2 months before arrival, or on arrival for French guests. So far only one person has not wanted to pay 50% in advance and that was for a month next summer - at the time over a year in advance. She said she'd prefer to wait until christmas time to see if was still available. However, in the interim I have put my prices up, so she may well have missed out!
For new year in the big house, its 1000€ for 12 people, otherwise its normally 500€. On the otherhand I will also accept over occupancy at New Year, and don't charge for it because I already charge a fortune IMO!
I'll accept cheques from French people but otherwise I try to take it using Paypal, because I can refund it and the charges are refunded too.
I would say it needs to be big enough that people respect your stuff, but covering the excess on your insurance seems like a very good idea to me.
Edited to take account of the fact that perhaps this is about the deposit, in which case I take 50% up front, 50% 2 months before arrival, or on arrival for French guests. So far only one person has not wanted to pay 50% in advance and that was for a month next summer - at the time over a year in advance. She said she'd prefer to wait until christmas time to see if was still available. However, in the interim I have put my prices up, so she may well have missed out!
Last edited by wallypott on Thu Sep 15, 2011 7:14 am, edited 1 time in total.
- bananacake
- Posts: 384
- Joined: Tue Dec 01, 2009 9:55 am
- Location: Adriatic Coast, Pescara, Italy
- Contact:
- Harborfields
- Posts: 358
- Joined: Tue Jul 05, 2011 11:29 pm
- Location: West Boothbay Harbor, Maine
- Contact:
We ask for 25% to confirm a reservation, balance due upon arrival. We do not take a security deposit. In case of a cancellation, the reservation deposits are refundable if we are able to re-let the cottage (for the same rate, if we have to discount to get a rental then we would only issue a partial refund if any at all).
IMHO terms of payment should be mentioned up front not kept back until someone has decided to book. Why would you not mention it?Margaret wrote:Nobody has ever refused to pay the 50% but we don't actually tell them until they have decided to book.
And to answer the original question: 25% deposit with balance and damage deposit due 8 weeks before the start of the booking.
Some guests just need a sympathetic pat. On the head. With a hammer.
- kendalcottages
- Posts: 2474
- Joined: Fri Nov 27, 2009 11:08 am
- Location: Kendal, between the Lake District and the Dales
- Contact:
Ours in non-refundable also.
Kendal Holiday Cottages Ltd., Kendal, Cumbria - between the Lake District & the Yorkshire Dales.