what are you doing about bad weather?

[golfing girl]

Last Winter we had a fair bit of snow but our cottages were open and everybody got to them.But I have just taken a query from someone asking if the weather is so bad that they can't get there what happens to the booking. I have said I would honour it for an other date, as it is a special bithday . but I feel all other bookings should have insurance and that no shows should be covered on their insurance.
what does everyone else do??

[apexblue]

Give them a link to J L Morris who cover for adverse weather conditions.

[golfing girl]

many thanks Apexblue, will do that.

[Nightowl]

That looks an interesting link. Will check it out further. thanks