PMP enquiry not received by email.

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tavi
Posts: 2578
Joined: Wed Sep 14, 2011 9:07 pm
Location: Algarve

PMP enquiry not received by email.

Post by tavi »

Just received an sms alert from PMP for an enquiry but the email still hasn't appeared. :shock:

I've sent PMP an email.


Thank heavens for SMS alerts - the enquirer has already come back to hold the dates.
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Casscat
Posts: 2692
Joined: Sat Jul 05, 2014 10:43 pm

Post by Casscat »

I thought they'd resolved that issue? Clearly not!
tavi
Posts: 2578
Joined: Wed Sep 14, 2011 9:07 pm
Location: Algarve

Post by tavi »

Yup me too.

Or they had, and now it's gone and broken again!!
SandyBeaches
Posts: 1071
Joined: Tue May 01, 2012 8:35 am
Location: Norfolk Coast

Post by SandyBeaches »

I think the previous issue was no PMP or email either, but the enquiry was there on the dashboard.

PMP are pretty good at sorting things out quickly and normally very helpful.
tavi
Posts: 2578
Joined: Wed Sep 14, 2011 9:07 pm
Location: Algarve

Post by tavi »

SandyBeaches wrote:I think the previous issue was no PMP or email either, but the enquiry was there on the dashboard.

PMP are pretty good at sorting things out quickly and normally very helpful.
I think some PMP owners didn't get the text alert as they hadn't realised there was that option on their account! It's a very useful and important option.

Having said that, this enquirer also contacted me thru Ownersdirect, full belt and braces! (and he's booking 12 nights :D)

PMP have been v helpful as usual and reported to me that the problem's resolved. Haven't yet sent myself a test.
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