From the moment they step through the door your bookings become guests, and their experiences determine whether they ever come back.
PW in Polemi
Posts: 1781 Joined: Sun Oct 21, 2012 5:23 am
Location: A village in Paphos, Cyprus
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by PW in Polemi » Wed May 13, 2015 1:53 pm
Dogs have masters. Cats have slaves!
Marks
Posts: 2930 Joined: Mon Nov 06, 2006 10:16 am
Location: Costa Blanca
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by Marks » Wed May 13, 2015 2:06 pm
Pendragon wrote: A fellow calling from abroad with a funny accent would have had every antenna going.
I know the Yanks don't think there is a world outside the good 'ol US of A, but really???? Methinks you are paranoid
Some guests just need a sympathetic pat. On the head. With a hammer.
Pendragon
Posts: 153 Joined: Wed Aug 07, 2013 8:14 pm
Location: Live in Brittany, flat in Nice
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by Pendragon » Wed May 13, 2015 2:25 pm
Little do you know Marks
They do know there is a world outside the USA and it is out to get them.
edinburgh
Posts: 402 Joined: Wed Jul 02, 2014 11:02 pm
Location: Edinburgh
Contact:
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by edinburgh » Wed May 13, 2015 2:26 pm
Pendragon wrote: Little do you know Marks
They do know there is a world outside the USA and it is out to get them.
Replace USA with UK, and you've got the tone of UK politics for the next five years :/
linda que linda
Posts: 336 Joined: Thu Mar 24, 2011 11:28 pm
Location: Zihuatanejo/Troncones/Buena Vista, Mexico
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by linda que linda » Wed May 13, 2015 3:15 pm
Marks wrote: I know the Yanks don't think there is a world outside the good 'ol US of A ...
Hey, I resemble that remark!
edinburgh
Posts: 402 Joined: Wed Jul 02, 2014 11:02 pm
Location: Edinburgh
Contact:
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by edinburgh » Fri May 15, 2015 2:21 pm
Well, the Wednesday deadline expired, I reopened the dates on Thursday morning - just sold all bar one of the days. So, whatever happened, her holiday is lost.
Hope she's okay!
Casscat
Posts: 2692 Joined: Sat Jul 05, 2014 10:43 pm
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by Casscat » Fri May 15, 2015 2:29 pm
It may remain forever a mystery! She must have money to throw away.
Well done on capturing nearly all the replacement booking dates though
pambon
Posts: 2959 Joined: Thu Apr 24, 2008 2:25 pm
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by pambon » Fri May 15, 2015 2:55 pm
Let us know should she 'touch base' as they say over the Pond!
enike
Posts: 3 Joined: Fri Aug 10, 2012 10:32 am
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by enike » Tue May 19, 2015 3:32 am
I am really glad you didn´t call her at work, it would seem a bit stalkerish, tbh.
given that she didn´t provide her work number
tavi
Posts: 2578 Joined: Wed Sep 14, 2011 9:07 pm
Location: Algarve
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by tavi » Tue May 19, 2015 7:28 am
edinburgh wrote: Well, the Wednesday deadline expired, I reopened the dates on Thursday morning - just sold all bar one of the days. So, whatever happened, her holiday is lost.
Hope she's okay!
Great to hear you've rebooked successfully.
Still odd that you've heard nothing at all from her. Presumably your t&cs allow you to keep what she's paid you, but even if you wanted to refund her anything you can't as you don't have bank data?
pambon
Posts: 2959 Joined: Thu Apr 24, 2008 2:25 pm
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by pambon » Tue May 19, 2015 7:52 am
Yes, very strange she hasn't contacted you. Look forward to an update if and when she contacts you.
edinburgh
Posts: 402 Joined: Wed Jul 02, 2014 11:02 pm
Location: Edinburgh
Contact:
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by edinburgh » Tue May 19, 2015 9:10 am
I'm half expecting her to turn up. I've no idea why I'm expecting that, but it's at the back of my mind.
No response still!
Hopefully I will forget about this thread because she doesn't actually turn up....!
e-richard
Posts: 5008 Joined: Sun Oct 17, 2004 11:33 am
Location: Algarve, Portugal
Contact:
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by e-richard » Tue May 19, 2015 11:04 am
edinburgh wrote: I'm half expecting her to turn up. I've no idea why I'm expecting that, but it's at the back of my mind.
Why? Does she have your address and/or other access information?
Normally we do not supply that until balance is fully paid.
edinburgh
Posts: 402 Joined: Wed Jul 02, 2014 11:02 pm
Location: Edinburgh
Contact:
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by edinburgh » Tue May 19, 2015 11:17 am
e-richard wrote: edinburgh wrote: I'm half expecting her to turn up. I've no idea why I'm expecting that, but it's at the back of my mind.
Why? Does she have your address and/or other access information?
Normally we do not supply that until balance is fully paid.
I've no idea what HomeAway sends guests. She hasn't received our information pack, but I presume HomeAway has send information as part of the booking.
Perhaps not.
Casscat
Posts: 2692 Joined: Sat Jul 05, 2014 10:43 pm
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by Casscat » Tue May 19, 2015 12:59 pm
On a subscription listing HA don't send the guest anything - that process is entirely in your hands. When it comes to commission listings I have no idea.