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No Idea What I've Done!
Posted: Sun Jul 05, 2015 8:58 pm
by Casscat
I seem to have committed something bordering on murder to my computer and I'm really not sure how to remedy things. I've been away for two weeks and when I returned home I had strange error messages on my desktop relating to Adobe, my TomTom Go sat nav app and the touch portal for my PC. I ignored them but then had major problems getting my new camera to link via wifi to my computer so I figured something strange had gone on with recent updates and decided to set a system restore to a point just prior to going on holiday. I did this, but unfortunately nothing is now working on my computer - nearly all my desktop icons have converted to Adobe Acrobat logos and I can't even open a browser window. I can't get into the system to try another restore point so I really seem to have bu99ered the whole thing big time. What have I done and can I salvage matters?
Posted: Mon Jul 06, 2015 3:53 am
by AndrewH
A nightmare scenario Casscat. I just hope there is someone on here who can tell you in what direction you should go. I think there will be.
Posted: Mon Jul 06, 2015 4:19 am
by kevsboredagain
Sounds like all your file associations have been messed up and it's matching up .lnk with Adobe.
Scroll down to last post and try the MS support solution.
http://www.overclock.net/t/816105/solve ... obe-reader
Posted: Mon Jul 06, 2015 5:56 am
by French Cricket
If you have Windows 7, Casscat, one of Adobe's solutions might work for you:
https://helpx.adobe.com/acrobat/kb/appl ... robat.html
Posted: Mon Jul 06, 2015 8:16 am
by Nemo
If you can't solve it yourself, I can recommend a firm who can fix it virtually - assuming it's possible for them to gain access. Local to me, but in the case of virtual fixing it doesn't matter where they are!
Posted: Mon Jul 06, 2015 9:42 am
by Casscat
Thanks for your responses guys
I will have a fiddle around tonight (surely I cannot make things any worse!) but I also have a techie booked to come tomorrow evening if I cannot resolve the current issue myself.
One further question. I note that the 'fixes' linked to include opening zipped files. I was trying to install some software to allow me to send my photos wirelessly from my new camera to my desktop but when the zipped file needed to be opened I got a message saying that my free trial of Winzip had ended and I'd have to pay thirty-odd quid for a full subscription
Is this usual?
Posted: Mon Jul 06, 2015 9:50 am
by French Cricket
Er ... no, I don't think so, unless you're using installed software to open them rather than Windoze. I've always been able to open zipped files from within Windoze, whichever version, without installing anything.
Posted: Mon Jul 06, 2015 9:58 am
by Casscat
Definitely won't open zipped files. When I decline the invitation to pay for Winzip I cannot open the compressed file at all.
Posted: Mon Jul 06, 2015 10:08 am
by French Cricket
Ooh er - not looking good Cass. All I can suggest is that if you can, back up everything in sight tonight!
Posted: Mon Jul 06, 2015 11:00 am
by kevsboredagain
Winzip is not free but without it, Windows 7 will also handle zip files.
Posted: Mon Jul 06, 2015 11:34 am
by Casscat
kevsboredagain wrote:Winzip is not free but without it, Windows 7 will also handle zip files.
I think this lack of ability to open is linked to whatever was affecting my PC even before the doomed system restore. I think I will have to run with the tech guy who is coming tomorrow to sort out all my gremlins. I have also been thinking about a new PC as mine is knocking on a bit (four plus years old). In fact I promised myself a new system if I got the job in Spain and then revised it to 'once I have sold my flat'...
Posted: Mon Jul 06, 2015 11:49 am
by kevsboredagain
Sounds like it's nearly dead. I'll give you 10 quid for it
Posted: Mon Jul 06, 2015 11:55 am
by Casscat
kevsboredagain wrote:Sounds like it's nearly dead. I'll give you 10 quid for it
Right this second I'm tempted to take you up on that!
Posted: Mon Jul 06, 2015 11:57 am
by kevsboredagain
Find yourself a tech guy or someone willing to make a remote connection. I highly recommend the free Teamviewer for that. Your problems sound very minor.
I should start a small business fixing PCs by remote connection
My wife's family keep me pretty business breaking them all the time.
Posted: Sun Jul 26, 2015 8:24 am
by pambon
Just seen this thread and for any dummy like me Team Viewer is a godsend! My IT guy downloaded for me some years ago and he has resolved many little problems with it.
When I had a problem with Skype they also used it with my permission.