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Casscat
Joined: 05 Jul 2014
Posts: 2664
Location: Andalucía
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 Posted: Sun Jul 05, 2015 8:58 pm Post subject: No Idea What I've Done! |
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I seem to have committed something bordering on murder to my computer and I'm really not sure how to remedy things. I've been away for two weeks and when I returned home I had strange error messages on my desktop relating to Adobe, my TomTom Go sat nav app and the touch portal for my PC. I ignored them but then had major problems getting my new camera to link via wifi to my computer so I figured something strange had gone on with recent updates and decided to set a system restore to a point just prior to going on holiday. I did this, but unfortunately nothing is now working on my computer - nearly all my desktop icons have converted to Adobe Acrobat logos and I can't even open a browser window. I can't get into the system to try another restore point so I really seem to have bu99ered the whole thing big time. What have I done and can I salvage matters?  |
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AndrewH
Joined: 12 Sep 2013
Posts: 1338
Location: Kefalonia, Greece
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| Posted: Mon Jul 06, 2015 3:53 am Post subject: |
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A nightmare scenario Casscat. I just hope there is someone on here who can tell you in what direction you should go. I think there will be.
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kevsboredagain
Joined: 20 Jan 2007
Posts: 3209
Location: France
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French Cricket
Joined: 10 Apr 2008
Posts: 3061
Location: French Pyrénées
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Nemo
Joined: 14 Aug 2008
Posts: 7032
Location: Norfolk
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| Posted: Mon Jul 06, 2015 8:16 am Post subject: |
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| If you can't solve it yourself, I can recommend a firm who can fix it virtually - assuming it's possible for them to gain access. Local to me, but in the case of virtual fixing it doesn't matter where they are! |
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Casscat
Joined: 05 Jul 2014
Posts: 2664
Location: Andalucía
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| Posted: Mon Jul 06, 2015 9:42 am Post subject: |
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Thanks for your responses guys  I will have a fiddle around tonight (surely I cannot make things any worse!) but I also have a techie booked to come tomorrow evening if I cannot resolve the current issue myself.
One further question. I note that the 'fixes' linked to include opening zipped files. I was trying to install some software to allow me to send my photos wirelessly from my new camera to my desktop but when the zipped file needed to be opened I got a message saying that my free trial of Winzip had ended and I'd have to pay thirty-odd quid for a full subscription  Is this usual? |
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French Cricket
Joined: 10 Apr 2008
Posts: 3061
Location: French Pyrénées
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| Posted: Mon Jul 06, 2015 9:50 am Post subject: |
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Er ... no, I don't think so, unless you're using installed software to open them rather than Windoze. I've always been able to open zipped files from within Windoze, whichever version, without installing anything.
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Holiday retreat for grown-ups in the French Pyrenees
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Casscat
Joined: 05 Jul 2014
Posts: 2664
Location: Andalucía
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| Posted: Mon Jul 06, 2015 9:58 am Post subject: |
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| Definitely won't open zipped files. When I decline the invitation to pay for Winzip I cannot open the compressed file at all. |
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French Cricket
Joined: 10 Apr 2008
Posts: 3061
Location: French Pyrénées
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kevsboredagain
Joined: 20 Jan 2007
Posts: 3209
Location: France
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Casscat
Joined: 05 Jul 2014
Posts: 2664
Location: Andalucía
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| Posted: Mon Jul 06, 2015 11:34 am Post subject: |
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| kevsboredagain wrote: | | Winzip is not free but without it, Windows 7 will also handle zip files. |
I think this lack of ability to open is linked to whatever was affecting my PC even before the doomed system restore. I think I will have to run with the tech guy who is coming tomorrow to sort out all my gremlins. I have also been thinking about a new PC as mine is knocking on a bit (four plus years old). In fact I promised myself a new system if I got the job in Spain and then revised it to 'once I have sold my flat'... |
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kevsboredagain
Joined: 20 Jan 2007
Posts: 3209
Location: France
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Casscat
Joined: 05 Jul 2014
Posts: 2664
Location: Andalucía
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| Posted: Mon Jul 06, 2015 11:55 am Post subject: |
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| kevsboredagain wrote: | Sounds like it's nearly dead. I'll give you 10 quid for it  |
Right this second I'm tempted to take you up on that!  |
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kevsboredagain
Joined: 20 Jan 2007
Posts: 3209
Location: France
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| Posted: Mon Jul 06, 2015 11:57 am Post subject: |
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Find yourself a tech guy or someone willing to make a remote connection. I highly recommend the free Teamviewer for that. Your problems sound very minor.
I should start a small business fixing PCs by remote connection  My wife's family keep me pretty business breaking them all the time.
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pambon
Joined: 24 Apr 2008
Posts: 2961
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| Posted: Sun Jul 26, 2015 8:24 am Post subject: |
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Just seen this thread and for any dummy like me Team Viewer is a godsend! My IT guy downloaded for me some years ago and he has resolved many little problems with it.
When I had a problem with Skype they also used it with my permission. |
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