Damage to hob
- PW in Polemi
- Posts: 1781
- Joined: Sun Oct 21, 2012 5:23 am
- Location: A village in Paphos, Cyprus
And I thought I was the only one! Here's my list for a villa I manage (onwers only rent in peak weeks, so had only left the day the 1st guests arrived);Essar wrote:I've had a right 8a$7ard of a week - integrated slimline dishwasher packed in on Tuesday morning (motor kaput), washer/dryer in the afternoon. Brand new dishwasher installed Thursday; washer/dryer has new fan belt fitted as the old one had disintegrated - all working. Guests were fine and understood that $hi7 happens and were out at all necessary times. Went this morning to see them off and they told me that one of the gas hob igniters had stopped working. Of course spares are not available for a this model hob as it's all sealed - I've provided one of those lighter thingies for the new guests (Germans) who said that's what they use at home. Oh, and the kitchen clock stopped - flat battery, fortunately I carry AAAs.
If this post makes no sense it's because I'm on my second bottle of the old red stufff....hic..... and I'm teetotally pi$$ed.
Clients check in. Sunday get told a/c doesn't work....phone and get an engineer out monday. Go round monday to meet with engineer get told a shower head doesn't work, another shower the temp guage not working, no hot water in the kitchen and the 'light' has popped out of the swimming pool and is floating around with young kids in and out.
Get everything fixed bar a/c. Needs a part. Guests not happy.
Guests call next morning. ...fridge constantly beeping, can't get it to stop. Go roundand after 2 minutes manage to sort it.
Engineer calls.....can't get part, needs to order. It will be a week minimum
Call everywhere and can't hire or buy a mobile a/c unit. Have a brainwave and call neighbour who has a holiday complex. Agrees to loan me one of his emergency ones. Take it to guests along with a fan I bought just to help circulate the air.
Following day they ring me.....can't use the mobile a/c as its too noisy. Can I provide more fans. I spend a day.....yes a day visiting ever electric shop and no one has fans. All sold out. I take pictures of empty shelves to show guests.
That evening they call. The gas on the bbq has stopped. Bottle must be empty so go and swap that one with the stove one so they can continue bbq. Replace empty one the following day.
2 days later...phone call, lights have popped out again in pool and bbq has gone up in flames.
Call company out to light, again, and go look at bbq. Seems like the pipe got too close maybe and melted? So cut pipe and make good.
Following day the other gas bottle runs out
I will stop now. The saga is too long.
On check out yesterday guest tells me that the dishwasher isn't working proper now (keeps going on to eco cycle) the bbq caught fireeagain thursday night so they didn't use it again and the kettle is kaput!
Arghhhhhhhh!
Now I am desperately trying to get a bbq when all the shops have got winter stuff in. So I am contacting friend begging someone to loan me one
Mousie
x
One martini, two martini, three martini floor!
Mousie, the only word that comes to mind is: CONDOLENCESMouse wrote:And I thought I was the only one! Here's my list for a villa I manage (onwers only rent in peak weeks, so had only left the day the 1st guests arrived);Essar wrote:I've had a right 8a$7ard of a week - integrated slimline dishwasher packed in on Tuesday morning (motor kaput), washer/dryer in the afternoon. Brand new dishwasher installed Thursday; washer/dryer has new fan belt fitted as the old one had disintegrated - all working. Guests were fine and understood that $hi7 happens and were out at all necessary times. Went this morning to see them off and they told me that one of the gas hob igniters had stopped working. Of course spares are not available for a this model hob as it's all sealed - I've provided one of those lighter thingies for the new guests (Germans) who said that's what they use at home. Oh, and the kitchen clock stopped - flat battery, fortunately I carry AAAs.
If this post makes no sense it's because I'm on my second bottle of the old red stufff....hic..... and I'm teetotally pi$$ed.
Clients check in. Sunday get told a/c doesn't work....phone and get an engineer out monday. Go round monday to meet with engineer get told a shower head doesn't work, another shower the temp guage not working, no hot water in the kitchen and the 'light' has popped out of the swimming pool and is floating around with young kids in and out.
Get everything fixed bar a/c. Needs a part. Guests not happy.
Guests call next morning. ...fridge constantly beeping, can't get it to stop. Go roundand after 2 minutes manage to sort it.
Engineer calls.....can't get part, needs to order. It will be a week minimum
Call everywhere and can't hire or buy a mobile a/c unit. Have a brainwave and call neighbour who has a holiday complex. Agrees to loan me one of his emergency ones. Take it to guests along with a fan I bought just to help circulate the air.
Following day they ring me.....can't use the mobile a/c as its too noisy. Can I provide more fans. I spend a day.....yes a day visiting ever electric shop and no one has fans. All sold out. I take pictures of empty shelves to show guests.
That evening they call. The gas on the bbq has stopped. Bottle must be empty so go and swap that one with the stove one so they can continue bbq. Replace empty one the following day.
2 days later...phone call, lights have popped out again in pool and bbq has gone up in flames.
Call company out to light, again, and go look at bbq. Seems like the pipe got too close maybe and melted? So cut pipe and make good.
Following day the other gas bottle runs out
I will stop now. The saga is too long.
On check out yesterday guest tells me that the dishwasher isn't working proper now (keeps going on to eco cycle) the bbq caught fireeagain thursday night so they didn't use it again and the kettle is kaput!
Arghhhhhhhh!
Now I am desperately trying to get a bbq when all the shops have got winter stuff in. So I am contacting friend begging someone to loan me one
Mousie
x
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- Posts: 13173
- Joined: Sat Apr 30, 2005 8:42 am
- Location: French Alps
- Contact:
So not a great day at the office really.........
I just hope this isn't catching!
(Spare dishwasher - check. Spare washing machine - check. Spare hob - er.......... No a/c to worry about. Ground source heat pumps supply hot water, are made by Dimplex and therefore horribly unreliable with no support..... praying )
I just hope this isn't catching!
(Spare dishwasher - check. Spare washing machine - check. Spare hob - er.......... No a/c to worry about. Ground source heat pumps supply hot water, are made by Dimplex and therefore horribly unreliable with no support..... praying )
Pambon that made me laugh! Thanks.Mousie, the only word that comes to mind is: CONDOLENCES
Helen....that is useful. Thanks.
The guest said she had the same make, not sure if same model, and said she'd never experienced that. I am trying to speak to the off site owner about it....but the cleaner and I seemed to get it to work ok yesterday, so fingers crossed. If not it's another technico called out.
Just delivered a charcoal BBQ loaned by a friend....woo-hoo! That buys us time. I am not impressed by these gas bbqs. Seems too much can go wrong. Never had a problem with our standard charcoal bbq in 11 years. No gas to run out, no jets to get blocked and cleaning is easy.
One more thing to do and I might just get the late afternoon off....unless I get another phone call At least all guests in all villas are new.
Mouse
X
One martini, two martini, three martini floor!
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- Posts: 13173
- Joined: Sat Apr 30, 2005 8:42 am
- Location: French Alps
- Contact:
- PW in Polemi
- Posts: 1781
- Joined: Sun Oct 21, 2012 5:23 am
- Location: A village in Paphos, Cyprus
Mousie - have you actually got either hair or finger nails left after all that? You have every sympathy - remember the other thread about upset guests and basically several of us decided that what can go wrong, will go wrong and once it's started going wrong for one guest, it continues for that guest.
Sod's law is too weak - this is holiday accommodation law, a much more virulent beastie altogether.
Sod's law is too weak - this is holiday accommodation law, a much more virulent beastie altogether.
Dogs have masters. Cats have slaves!
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- Posts: 13173
- Joined: Sat Apr 30, 2005 8:42 am
- Location: French Alps
- Contact:
Yep, I only ever use the eco programme if it is running overnight, takes far too long otherwise. MY darling hubby switched it on just before 9am this morning, on eco, and left the house, I am still waiting for it to finish so I can tidy the kitchen. I would wash up by hand, but I've got a cut on one finger, and eczema broken out on the other hand, so even with gloves on it isn't a nice job.
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- Posts: 13173
- Joined: Sat Apr 30, 2005 8:42 am
- Location: French Alps
- Contact:
Yep, I only ever use the eco programme if it is running overnight, takes far too long otherwise. MY darling hubby switched it on just before 9am this morning, on eco, and left the house, I am still waiting for it to finish so I can tidy the kitchen. I would wash up by hand, but I've got a cut on one finger, and eczema broken out on the other hand, so even with gloves on it isn't a nice job.