Guests leaving a 'messy' wc advice please
Guests leaving a 'messy' wc advice please
Not a nice subject, I know. But lately we've had some nasty experiences of you-know-what inside, around, and even outside the pan left by elderly guests. I have cleaned up in the past and on occasions left cleaning materials by the loo as a hint. Yesterday was too much so I left a note, gloves and wipes. It wasn't cleaned. We are a 4 star gold B&B and some of our guests are of a certain age and obviously don't realise the mess they leave. I'm thinking in future of placing a notice bh the loo along the lines of 'please check the pan and use the toilet brush if necessary', but think this may offend guests who would do this anyway. What do people think? Help with wording would be appreciated.
It's a sensitive subject to raise with guests, especially those whom we know well. I've spoken to a few neighbouring B&Bs about this but they said they'd never had this problem? Is it just us?
It's a sensitive subject to raise with guests, especially those whom we know well. I've spoken to a few neighbouring B&Bs about this but they said they'd never had this problem? Is it just us?
Tis Devon, glorious Devon
No it's not just you. I've had it on the seat twice recently. Not nice at all and it always amazes me that people can wave a cheery goodbye knowing what horror you are about to discover. I just grit my teeth and get on with it. Thankfully it doesn't happen too often. I really don't think it is something you can put a notice up about, no matter how you word it. I think you just have to accept it as part of the job I'm afraid.
- kevsboredagain
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Guests leaving a 'messy' wc advice please
No matter what the star rating, no one should expect someone else to clean their mess. The anti bacterial wipes and gloves were used (hurrah!) so fingers crossed it doesn't happen again.
Tis Devon, glorious Devon
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that is very good advice too.
Also never use these: http://www.bathrug.org/bath-rug-sets/
or even this
And not talking about choice of colour.
Also never use these: http://www.bathrug.org/bath-rug-sets/
or even this
And not talking about choice of colour.
Never try to out-stubborn your guests.