Providing Towels / Linen halfway through rental

[ianthy]

+2 Bessie
We do a full clean and change of bedding and towels. We are not at the luxury end but it's expected in Italian villa holidays. Plus it gives our property manager a chance to 'eyeball' the place.

[Zur Alten Weinkelter]

We do a change of bedding /towels etc after 7 nights free of charge
however we have had guests asking for new towels before the 7 nights ( thinking they are in a hotel with housekeeping service )
so i have also complied a price list for a towels change if they request them ( at a charge to cover laundry service and wear & tear ) this is only for a towel swap and not housekeeping
..... and it is amazing that only the americans ask for new towels !!

[isplumm]

Hi

Apologies - I meant to respond back to this subject.

So I will leave extra bedding for those clients staying more than a week.

Still not sure about a mid stay clean - suspect I will not do that - or may say that there is an optional mid week 50 euro cleaning available.

What do people do about toilet rolls / cleaning products etc for guests - how much do you leave?

Thanks Mark

[Bunny]

I supply toilet rolls on arrival only and don't replenish them regardless of how long they stay. I leave plenty of cleaning materials. They seem to last forever as they rarely come out of the cupboard. The only item that seems to go down (but still slowly) is the kitchen work surface spray and the Fairy washing up liquid (but as you know, it does go on and on!).

[Mouse]

Hi Mark, I think you need to work out where you are pitched in the market place. For example I would expect more from a 'luxury' or 'high end' property than a budget one.

We are not high end but I wanted to make it a USP of ours that guests wouldn't be buying anything like dishwasher tabs, kitchen and loo roll etc. so I provide a good amount with the option for them to ask for more.
In reality it isn't abused.

Mouse
x
p.s. loo rolls are a bugbear of mine though and I hate arriving to a scrappy half used single roll.

[annedab]

p.s. loo rolls are a bugbear of mine though and I hate arriving to a scrappy half used single roll.

Thank goodness for the "s" there

[Bunny]

p.s. loo rolls are a bugbear of mine though and I hate arriving to a scrappy half used single roll.

Thank goodness for the "s" there

Well spotted!

[PW in Polemi]

p.s. loo rolls are a bugbear of mine though and I hate arriving to a scrappy half used single roll.

Thank goodness for the "s" there

While we're on the subject of loo roll, you do realise that the "PTO" printed on the sheets of Izal loo paper was not an abbreviation for "Please Tear Off", don't you? (By the way, what do kids use these days for tracing paper?!)

[Orsonthecat]

Omg I'd forgotten about Izal! I cannot believe my parents (and anyone else) bought that stuff

[Casanosa]

At www.casanosa.es we always provide a full set of linen and towels for every week of staying. One of the most important things in vacation rental is to provide a good service to the guests and this is part of that.

[Casscat]

At www.casanosa.es we always provide a full set of linen and towels for every week of staying. One of the most important things in vacation rental is to provide a good service to the guests and this is part of that.

Yes, that's kind of what we all strive to do - and without linking to our own websites with every post we make

[Sam V]

p.s. loo rolls are a bugbear of mine though and I hate arriving to a scrappy half used single roll.

Thank goodness for the "s" there

Well spotted!

Hmmm, could someone invent a hand winding machine for adding all the scrappy loo roll ends tidily onto one roll?

[Sam V]

At www.casanosa.es we always provide a full set of linen and towels for every week of staying. One of the most important things in vacation rental is to provide a good service to the guests and this is part of that.

Yes, that's kind of what we all strive to do - and without linking to our own websites with every post we make

[Casanosa]

At www.casanosa.es we always provide a full set of linen and towels for every week of staying. One of the most important things in vacation rental is to provide a good service to the guests and this is part of that.

Yes, that's kind of what we all strive to do - and without linking to our own websites with every post we make

Sorry about that, it was my first post and i didn't know how it would appear.

[Casscat]

That's okay Casanosa - it's just that we do get a lot of people coming here just spamming which is not what the forum is all about. Apologies for failing to welcome you as warmly as I usually would