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Think a previously used business email's been hacked

 
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La Chouette



Joined: 06 Jul 2008
Posts: 392
Location: Formerly in the Limousin, Central France

PostPosted: Mon Mar 21, 2016 9:40 pm    Post subject: Think a previously used business email's been hacked Reply with quote

We have two domains for our website (.com and .fr) and used to use info@ourdomaindotfr for emails coming from our French website.

We probably haven't used that email address for a couple of years, using the .com one for English and French enquiries instead. Over the last few days my personal email account has received very dodgy looking emails from the info@ourdomaindotfr address, most of them with pornographic looking subject lines.

I've dumped them all, changed the password on the account and finally suspended the account but I'm still getting the odd email in.

I'd be most grateful for some help in stopping this. I'd hate to think that some of our past French guests with this email address in their contacts list are getting these emails too.

Thanks in advance.

Jan
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newtimber



Joined: 24 Nov 2012
Posts: 1826
Location: Brighton

PostPosted: Mon Mar 21, 2016 10:11 pm    Post subject: Reply with quote

Anyone can fake the from address on an email. It doesn't mean your email has been hacked.

If you enable SPF on your domain, it means it's more likely to be rejected if it's not sent from your servers.
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kevsboredagain



Joined: 20 Jan 2007
Posts: 3209
Location: France

PostPosted: Tue Mar 22, 2016 5:54 am    Post subject: Reply with quote

newtimber wrote:
Anyone can fake the from address on an email. It doesn't mean your email has been hacked.

If you enable SPF on your domain, it means it's more likely to be rejected if it's not sent from your servers.


+1

You could try running the email header through one of the online header analyser sites to see if it flags the from address as being being. There are also sites which can tell you if an email address is currently active or not.
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La Chouette



Joined: 06 Jul 2008
Posts: 392
Location: Formerly in the Limousin, Central France

PostPosted: Tue Mar 22, 2016 9:07 am    Post subject: Reply with quote

Thanks to both of you - that's lowered my level of alarm a bit! Excuse my great ignorance - what's SPF?

Jan
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newtimber



Joined: 24 Nov 2012
Posts: 1826
Location: Brighton

PostPosted: Tue Mar 22, 2016 11:10 am    Post subject: Reply with quote

La Chouette wrote:
Thanks to both of you - that's lowered my level of alarm a bit! Excuse my great ignorance - what's SPF?

Jan


Search "SPF email" if you want to know the technicalities and advantages/disadvantages. The initials stand for Sender Policy Framework.
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La Chouette



Joined: 06 Jul 2008
Posts: 392
Location: Formerly in the Limousin, Central France

PostPosted: Tue Mar 22, 2016 11:32 am    Post subject: Reply with quote

Thanks.

Jan
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